Elizabeth Ivanovich
Sunnyvale,CA
Summary
Results-driven people manager with a proven history of driving sales and boosting the digital presence of businesses. Achieved success in E-commerce through the effective implementation and management of end-to-end operations. Skilled in optimizing product listings, executing impactful marketing campaigns, and leveraging data-driven insights to drive revenue growth. Experience includes co-owning and managing a construction company, further enhancing leadership and operational expertise. With a strong focus on customer satisfaction and innovative solutions, poised to provide dynamic leadership that will elevate the performance of all operations.
Overview
16
16
years of professional experience
Work History
Ecommerce Assistant Manager
GOODWILL Silicon Valley
04.2022 - Current
- Recruit, hire, train, and coach over 43 staff members on Ecommerce operation tasks including sales of Jewelry, Goods, Electronics, books, shipping operations, and general business standards
- In person training, and collaborations with 18 retail store locations, and district distribution center
- Certified to work with employees with special needs, and individuals who have previously been incarcerated, Drug addiction, or other legal issues and are regaining entry to employment
- Employee performance reporting
- Implemented new ecommerce technology increasing sales and productivity
- Onboarding of new equipment, new software, and mailing options
- Lead team in remolding department to optimize space, by building efficient work areas, increasing warehouse space, and strategies for efficient workflow
- Product management, Analytics, tracking, reporting of sales goals, and financial data
- Department budget supplies orders
- Collaboration with cross functioning teams
- Logistics of products from retail stores, large book vendors, and recycle companies
- Quality assurance
- Customer service
Co-Owner & Operations Manager
California Aquatic Construction
01.2009 - 09.2015
- Manage scheduling, hire sub-contracting for special projects
- Responsible for creative design for small business marketing
- Website building, Trade show
- Completed bi-weekly payroll
- Prepared vendor invoices and processed incoming payments
- Monitored, Modified office personnel activities resulting in overall effectiveness
- Maintained computer data and physical filing systems
- Data analyzes to drive productivity, customer service, contracts, billing
Education
Associate Degree - Business Entrepreneurship
San Jose City College
San Jose, CA12.2025
Drug and Alcohol Study/ Peer Mentor -
San Jose City College
San Jose, CA01.2023
Skills
- Management
- Strong Work Ethic
- Team building
- Responsible
- Problem solving
- Sales strategy development
- Project planning
- Marketing
- Policy and procedure development
- Business development
- Coaching and mentoring
Timeline
Ecommerce Assistant Manager
GOODWILL Silicon Valley
04.2022 - Current
Co-Owner & Operations Manager
California Aquatic Construction
01.2009 - 09.2015
Associate Degree - Business Entrepreneurship
San Jose City College
Drug and Alcohol Study/ Peer Mentor -
San Jose City College
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