Cashier Assistant
Allsups Convience Store
02.2023 - Current
- Met customer needs through polite, friendly and attentive service.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Set up new sales displays each week with fresh merchandise.
- Checked personal identifications during alcohol and tobacco sales.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register to record transactions accurately and efficiently.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Handled cash with high accuracy and took care to check bills for fraud.
- Lifted up to 40 pounds at once and used forklift to move heavier loads.
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Learned duties for various positions and provided backup at key times.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Helped customers complete purchases, locate items, and join reward programs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Monitored store for suspicious activity and reported security concerns for prompt action.
- Trained new cashier team members in customer service and money handling processes.
- Replenished shelves regularly to meet customer demand and maximise sales.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Identified and resolved discrepancies and errors in customer accounts.
- Worked with other associates to support cashiers and management needs.
- Performed cash, card and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Bagged items securely to minimize breakages and reduce losses.
- Cleaned and sanitized cashier workstation and scanning area.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Removed trash, swept, and mopped floors for professional appearance.
- Used POS system to enter orders, process payments and issue receipts.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Retrieved items for customers and verified prices.
- Helped clients transport large or bulky items into vehicles.
