Seasoned Assisted Living Administrator with strong background in senior care management, staff leadership and regulatory compliance. Demonstrated skills in developing effective care plans, managing budgets, and facilitating resident-family meetings to ensure satisfaction. Have made significant improvements in enhancing quality of life for residents while adhering to industry standards and regulations. Demonstrates a commitment to enhancing community-based educational programs and fostering cognitive and social-emotional experiences.
Overview
19
19
years of professional experience
Work History
Assisted Living Administrator
Lee's Caring Hearts Community Living Center
Tuscaloosa, AL
08.2015 - 04.2023
Maintained records of medical treatment provided to residents in accordance with HIPAA guidelines.
Performed periodic assessments of each resident's physical and mental health status.
Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
Developed and implemented resident care plans, ensuring that all resident needs were met.
Created budgets for staffing, supplies, and other operational costs.
Ensured compliance with state regulations concerning healthcare standards in an assisted living setting.
Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Monitored and maintained medication schedules for residents.
Directed, supervised and evaluated medical, clerical or maintenance personnel.
Established policies and procedures related to the daily operations of the assisted living facility.
Coordinated with outside agencies such as doctors, hospitals, and pharmacies regarding resident care.
Implemented protocols for handling emergency situations such as fire alarms or medical emergencies within the facility.
Organized social activities for residents including trips, events, and games within the facility or outside locations.
Children’s Ministry Coordinator
New Covenant Church
Ellisville, MS
01.2005 - 05.2010
Established a ministry for young children of the church and church visitors
Effectively directed Vacation Bible School and other various children’s activities
Established relationships with community partners who could provide additional resources or services beneficial to the program's mission.
Assistant Teacher, PRN
Center for Child Development
Hattiesburg, MS
10.2010 - 05.2010
Assisted in generating classroom excitement
Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
Met with administrators and department team members to work on curriculum planning and assessment methods.
Used videos, lectures and moderated discussions to engage students during class.
Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Assistant Manager
Quiznos Sub
Laurel, MS
10.2007 - 10.2009
Cashier, Stock, and Prepares Sandwiches for Customers
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Monitored staff performance and provided feedback to ensure quality customer service.
Audited cash registers at the end of each shift for accuracy.
Trained new employees on company policies, job duties, and performance expectations.
Maintained inventory levels by ordering supplies as needed.
Customer Service Money Handler
Old Navy
Hattiesburg, MS
11.2005 - 04.2006
Proficiently Assured that all of the money in the store was properly accounted for and secured
Handled monetary payments and deposits for the company accounts
Efficiently prepared daily paperwork and filed the necessary paperwork
Politely cared for customers and their pricing issues and returns
Counted inventory, stocked and cashiered
Manager on Duty
SUBWAY®Restaurants
Laurel, MS
04.2005 - 11.2005
Managed employees
Efficiently prepared daily paperwork prepared weekly schedules and labor, filed necessary paperwork, counted inventory, stocked, and cashiered
Handled monetary payments and deposits for the company account
Adaptable and able to organize multiple tasks concurrently and ability to handle altering priorities and deadlines
Tax Professional
H & R Block
Hattiesburg, MS
01.2004 - 04.2005
Efficiently prepared tax returns for the current and past tax years
Counsel clients on preparing for the future and help them to become financially secure
Courteously greet potential clients in the absence of a receptionist as well answering the phone and disseminating the appropriate information
Organized teams to manage projects and employee collaboration to increase the quality of work and increase productivity
Flexible and able to juggle multiple tasks simultaneously and ability to handle changing priorities and deadlines
Handled monetary payments and deposits for the company account
Education
Bachelors of Science - Child and Family Studies, Music
University of Southern Mississippi
Hattiesburg, MS
05.2010
Skills
Child care
Working with pre-school and primary school children
Educational programs
Cross-curricular units
Cognitive and Social emotional experiences
Goal oriented
Professional attitude
Highly motivated
Communicative and Interpersonal skills
Maintaining a safe and healthy environment
Marketing and promotion
Care planning
End-of-life care
Nutrition
Dementia care
Multitasking capacity
Verbal and written communication
Therapy programs
Personnel management
Community-based educational programs
Teacher Candidacy
Center for Child Development, University of Southern Mississippi, Hattiesburg, MS, 01/10, 05/10
References
Available upon request
Timeline
Assisted Living Administrator
Lee's Caring Hearts Community Living Center
08.2015 - 04.2023
Assistant Teacher, PRN
Center for Child Development
10.2010 - 05.2010
Assistant Manager
Quiznos Sub
10.2007 - 10.2009
Customer Service Money Handler
Old Navy
11.2005 - 04.2006
Manager on Duty
SUBWAY®Restaurants
04.2005 - 11.2005
Children’s Ministry Coordinator
New Covenant Church
01.2005 - 05.2010
Tax Professional
H & R Block
01.2004 - 04.2005
Bachelors of Science - Child and Family Studies, Music
University of Southern Mississippi
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