Elizabeth Jeffries
Shepherdsville,KY
Summary
Dynamic healthcare professional with a proven track record at Amazon, adept in HIPAA compliance and vital signs monitoring. Excels in delivering on-site training and leveraging analytical thinking for problem-solving. Demonstrated success in improving patient care and efficiency through effective clinical documentation and verbal communication.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Onsite Medical Representative
Amazon
Shepherdsville, KY
03.2024 - Current
- Coordinated with insurance companies to ensure proper coverage of treatments prescribed by physicians.
- Explained policies, procedures and services to patients.
- Counseled patients on lifestyle modifications that may improve their overall health outcomes.
- Maintained current knowledge of medical advances through continuing education courses and professional development programs.
- Developed treatment plans based on individual patient needs and monitored progress throughout treatment cycles.
- Instructed patients on policies and required actions for different types of appointments and procedures.
- Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
- Documented all activities related to patient visits in accordance with company policies and procedures.
- Participated in team meetings to discuss case management strategies for difficult cases.
EMS Instructor
West Virginia Public Service Training
Martinsburg, WV
01.2003 - Current
- Developed and implemented EMS training programs.
- Used individualized instruction techniques to educate students on patient observation, assessment, decision-making and health teaching.
- Advised students on career options available within the field of emergency medical services.
- Assisted with coordination of emergency medical services field trips for students.
- Maintained records of student attendance, grades and other relevant data.
- Provided feedback on student performance in a constructive manner.
- Taught students how to intervene in medical emergencies and how to perform head to toe assessments.
- Organized special events related to emergency medical services education.
- Passed out syllabi and informed students of course standards and learning objectives.
- Participated in professional development workshops to stay abreast of new developments in the field of emergency medical services instruction.
- Delegated patient assignments to students based on individual learning needs and patient assessments.
- Managed daily operations by delivering laboratory instruction, curriculum implementation, student advisement and continuous improvement of industry best practices.
- Evaluated student competency through written examinations and hands-on evaluations.
- Assessed students' knowledge and skills through assignments and exams.
- Analyzed student surveys to identify areas where improvement is needed.
- Conducted skills assessments of student performance during lab activities.
- Identified potential safety hazards and took appropriate action to reduce risks.
- Researched best practices in EMS instruction and incorporated them into lesson plans.
- Managed educational resources such as textbooks, equipment, and supplies.
- Instructed students on proper use of personal protective equipment.
- Held clinical simulation projects and provided each student with individual feedback.
- Relayed feedback on clinical settings' effectiveness in enabling students reach course and program goals.
- Encouraged active participation among learners through interactive teaching methods.
- Prepared and presented lectures, demonstrations, and practical exercises to students in the classroom setting.
- Upheld patient safety standards by supervising students during medication administration.
Paramedic
Summit Point Training Facility
Summit Point, WV
01.2023 - 03.2024
- Assessed emergency situations and prioritized medical care for patients.
- Assessed and treated patients with medical emergencies such as cardiac arrest, shock, trauma, respiratory distress and intoxication.
- Demonstrated dedication to providing quality care through continued training and education.
- Transported patients from accident scenes or hospital settings to medical facilities in a safe manner.
- Monitored patients from scene to hospital transfer while conducting in-transit care.
- Loaded patients into ambulances in preparation for transport to nearest medical center.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Monitored supplies and equipment inventory and replenished promptly before another emergency call.
- Performed basic diagnostic tests such as blood glucose monitoring, EKG readings and urine analysis.
- Utilized proper safety precautions when handling hazardous materials or infectious substances.
- Treated patients suffering from heart attacks, strokes and motor vehicle accident injuries.
- Maintained proficiency in advanced life support skills through continuing education classes and workshops.
- Participated in drills related to disaster preparedness scenarios that included triage assessments.
Paramedic Supervisor
Penn Entertainment
Charles Town, WV
12.2018 - 11.2022
- Assisted in developing budget proposals for new equipment purchases or additional staffing needs.
- Communicated regularly with EMS directors from other organizations regarding mutual aid agreements.
- Assessed emergency situations and prioritized medical care for patients.
- Performed administrative duties such as scheduling shifts, managing payroll records, ordering supplies.
- Demonstrated dedication to providing quality care through continued training and education.
- Inspected ambulances prior to each shift for cleanliness, proper functioning of equipment.
- Communicated with patients with compassion while keeping medical information private.
- Adhered to protocols and procedures to maintain safety of patients and paramedic crew.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Responded promptly to complaints from patients or their families concerning paramedic services provided.
- Served as an instructor for new hires during orientation programs or refresher courses.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Facilitated communication between medical personnel, other departments, and external agencies as needed.
- Attended continuing education classes in order to stay current on industry trends and best practices.
- Monitored and evaluated personnel performance in order to ensure compliance with departmental policies and procedures.
- Remained level-headed and proactive during emergency situations.
- Conducted regular drills, training sessions, and emergency response exercises for staff members.
- Recruited, hired and trained new medical and facility staff.
Education
High School Diploma -
Keyser High School
Keyser, WV05-1978
Some College (No Degree) - EMS Leadership
University of Charleston
Charleston, WVSome College (No Degree) - Paramedicine
WV Institute of Technology
Montgomery, WVSkills
- Clinical documentation
- HIPAA compliance
- Verbal communication
- Vital signs monitoring
- Healthcare software proficiency
- On-site demonstrations and training
- Inventory management
- Data collection
- Analytical thinking
- Problem-solving
- Insurance requirements
Certification
- Adult Teaching Permit 2003
- CPR/First Aid Instructor 2002
- EMS Training Officer 2003
- NAEMT Instructor 2008
- PEPP Instructor 2007
- Paramedic 1993
Charles Town Races
- Developed and implemented Concussion Protocol as required by HISA
- Continually monitored jockey health and well-being.
Timeline
Onsite Medical Representative
Amazon
03.2024 - Current
Paramedic
Summit Point Training Facility
01.2023 - 03.2024
Paramedic Supervisor
Penn Entertainment
12.2018 - 11.2022
EMS Instructor
West Virginia Public Service Training
01.2003 - Current
High School Diploma -
Keyser High School
Some College (No Degree) - EMS Leadership
University of Charleston
Some College (No Degree) - Paramedicine
WV Institute of Technology
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