Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Coffman

Ovid,MI

Summary

Results-oriented Meat Department Manager with expertise in staff leadership, customer service, and workflow optimization. Proven track record of enhancing operational efficiency and improving customer satisfaction.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

11
11
years of professional experience

Work History

Meat Department Manager

Village Food Pride
06.2015 - Current
  • Managed daily operations of meat department, ensuring quality and freshness of products.
  • Trained and mentored staff on best practices for meat handling and customer service.
  • Implemented inventory control procedures to minimize waste and optimize stock levels.
  • Developed promotional strategies to increase sales and enhance customer engagement.
  • Ensured compliance with health and safety regulations in all meat department activities.
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Enhanced workflow efficiency by streamlining processes within the meat department.
  • Analyzed sales trends to adjust product offerings based on customer preferences.
  • Collaborated with suppliers to negotiate pricing and secure high-quality products.

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  • Resolved customer inquiries through multiple communication channels, ensuring timely and effective support.
  • Collaborated with team members to streamline processes, enhancing overall service efficiency.
  • Developed training materials aimed at improving product knowledge among team members.
  • Trained new staff on standard operating procedures and best practices for customer engagement.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.

Education

Certificate - Medical Assistant

Ross Medical Education Center
Huber Heights, OH
07-2014

High School Diploma -

Ovid-Elsie Highshool
Elsie, MI
06-2010

Skills

  • Schedule management
  • Loss prevention strategies
  • Budget administration
  • Pricing expertise
  • Merchandising management
  • Teamwork
  • Positive attitude
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Reliability
  • Excellent communication
  • Multitasking Abilities
  • Problem-solving abilities
  • Attention to detail
  • Staff leadership

Timeline

Meat Department Manager

Village Food Pride
06.2015 - Current

Certificate - Medical Assistant

Ross Medical Education Center

High School Diploma -

Ovid-Elsie Highshool