Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Jernigan

Goldthwaite,TX

Summary

Proven track record in enhancing operational efficiency and customer satisfaction at Invenergy Services, LLC, through expert office administration and meticulous attention to detail. Skilled in Microsoft Office Suite and fostering professional relationships, I significantly improved document organization and data management, contributing to streamlined operations and positive work environments. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

18
18
years of professional experience

Work History

Administrative Assistant

Invenergy Services, LLC
02.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to landowner inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated part inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Created and maintained databases to track and record site safety orientation paperwork.
  • Supported executive staff through New Admin training, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.

Landlord

3XJ Properties
10.2006 - 11.2023
  • Monitored rent collections and resolved tenant disputes quickly and effectively.
  • Improved tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Coordinated move-in/move-out processes for various units smoothly while minimizing disruptions to neighboring tenants.
  • Developed efficient systems for tracking property expenses, enabling accurate budgeting and financial reporting.
  • Conducted comprehensive background checks on prospective tenants to ensure responsible occupancy and minimize risk.
  • Maintained organized records of all tenant interactions, maintenance requests, and lease agreements for easy reference and efficient management.
  • Ordered and monitored regular maintenance and necessary repairs on location to protect residents, belongings and building.

Library Assistant

Jennie Trent Dew Library
08.2018 - 02.2022
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
  • Answered questions from patrons and helped to find desired materials.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Monitored library environments to maintain safe, hazard-free settings.
  • Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
  • Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
  • Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
  • Supported community engagement initiatives by coordinating successful library events and programs for patrons of all ages.
  • Served as a reliable point of contact for patrons needing technical support with computers, printers, or other equipment.
  • Developed crucial digital skills among patrons by offering instructional sessions on using library technology effectively.
  • Developed and implemented data retention and reporting to Library Board.

Education

Associate of Applied Science - Computer Business

Texas State Technical School
Brownwood, Texas

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Administrative Support
  • Time Management
  • Microsoft Office Suite
  • Verbal Communication
  • Meticulous attention to detail
  • Computer Proficiency
  • Strong Problem Solver
  • Documentation and Recordkeeping

Timeline

Administrative Assistant

Invenergy Services, LLC
02.2022 - Current

Library Assistant

Jennie Trent Dew Library
08.2018 - 02.2022

Landlord

3XJ Properties
10.2006 - 11.2023

Associate of Applied Science - Computer Business

Texas State Technical School

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Elizabeth Jernigan