Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

ELIZABETH JESSEN

SUMMERVILLE,SC

Summary

Compassionate, conscious, and integrity driven healthcare professional with over 10+ years experience seeking a director position that will utilize my clinical knowledge, administrative skills, and passion for patient and family care to provide exceptional service and contribute to the success of the healthcare organization.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Avanced Practice Practitioner

Curana Healthcare
11.2022 - Current
  • Excelled in time management skills, enabling the completion of all daily tasks while providing exceptional care to patients.
  • Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
  • Increased patient satisfaction scores through excellent communication, empathy, and understanding of individual needs.
  • Elevated patient care standards by continuously seeking opportunities for professional development and attending relevant workshops or conferences.
  • Maintained up-to-date knowledge of industry trends, research findings, and advancements in medical technology to enhance clinical practice.
  • Conducted comprehensive assessments of patients'' physical, emotional, social, and environmental factors to inform accurate diagnoses and effective treatment plans.
  • Delivered exceptional care to diverse populations while respecting cultural differences and unique medical requirements of each patient group.
  • Researched industry innovations and emerging treatments to improve care delivery.
  • Improved efficiency within the practice by proactively identifying bottlenecks in workflow processes and implementing targeted improvements.
  • Enhanced patient outcomes by implementing evidence-based practices and closely monitoring progress.
  • Coordinated referrals to hospital services or specialists for additional support.
  • Maximized resource utilization through careful inventory management, reducing waste while maintaining adequate supply levels.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for optimal patient care.
  • Met with patients to discuss concerns, review histories and perform examinations.
  • Managed complex caseloads while ensuring the highest level of care for each patient under my supervision.
  • Implemented innovative strategies to address non-compliance issues among patients effectively increasing medication adherence rates.
  • Promoted preventive healthcare by conducting regular health screenings and educating patients on lifestyle modifications.
  • Advocated for patients'' best interests by maintaining open lines of communication with healthcare providers and facilitating appointments or referrals as needed.
  • Contributed to quality improvement initiatives by identifying areas for improvement and proposing actionable solutions.
  • Reduced hospital readmission rates by providing thorough patient education and follow-up support.
  • Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition.

EMERGENCY RN

COLLETON MEDICAL
12.2012 - 11.2023
  • Proficient in electronic charting and passing medications from pyxis
  • Was able to triage quickly and efficiently during busy hours
  • Knowledgeable in would care, cardiac EKGs, cardiac rhythms, trauma care, maintaining and starting IVs, central line care, codes, peg tubes, blood transfusions, tracheostomy care, and blood glucose monitoring.
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
  • Provided emotional support to patients and their families.
  • Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.

EMERGENCY RN

ROPER ST FRANCIS
10.2017 - 10.2021
  • Proficient in electronic charting and medication administration from pyxis
  • Knowledgeable in wound care, cardiac EKGs, cardiac rhythms, starting and maintaining IVs, central line care, arterial blood gases, codes, defibrillation, wound care, peg tubes, blood transfusions, tracheostomy care, and blood glucose monitoring.
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
  • Provided emotional support to patients and their families.
  • Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.

Emergency Room Registered Nurse

Aya Healthcare
09.2021 - 02.2023
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
  • Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.

HOSPICE DIRECTOR

PATRIOT HOSPICE
10.2014 - 05.2015
  • Skilled in end of life care
  • Ordered equipment and scheduled appointments for multi-disciplinary teams
  • Directed and supported a large interdisciplinary team of hospice professionals that included registered nurses, certified nurse assistants, pharmacy, case management, chaplains, and social workers.
  • Oversaw scheduling and staffing
  • Worked with case management on appropriate ICD diagnosis
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Established departmental performance goals and provided feedback for underperforming areas.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.

DAY SHIFT SUPERVISOR/Manager of Operations

CCOH
01.2011 - 12.2012
  • Managed a team of 20 employees in a correctional institute
  • Managed medication pass as well as worked codes in the setting
  • Developed training materials for new employees to streamline onboarding processes and reduce learning curves.
  • Improved day-to-day operations for smooth workflow by closely monitoring employee performance and providing constructive feedback.
  • Evaluated employee performance periodically, identifying strengths and areas for improvement while providing actionable feedback for growth opportunities.
  • Maintained accurate inventory records, managing stock levels effectively to prevent shortages or overstocking situations.
  • Boosted employee morale through recognition programs, team-building activities, and transparent communication practices.
  • Successfully managed emergency situations or unforeseen challenges, providing decisive leadership and effective problem-solving strategies to overcome obstacles and maintain productivity levels.
  • Ensured a safe working environment by conducting regular safety audits and addressing potential hazards promptly.
  • Acted as a liaison between day shift employees and upper management, facilitating open communication channels for addressing concerns, suggestions, or grievances in a timely manner.
  • Reduced tardiness and absenteeism rates through consistent enforcement of company policies and open communication with staff members.

Education

FAMILY NURSE PRACTITIONER MASTERS -

WALDEN UNIVERSITY
02.2022

ASSOCIATES IN SCIENCE, REGISTERED NURSE -

TRIDENT TECHNICAL COLLEGE
12.2010

Skills

  • Treatment Administration
  • Coordinating referrals
  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Staff Management
  • Staff Training and Development
  • Strategic Planning
  • Complex Problem-Solving

Certification

  • PALS
  • ACLS
  • CEN
  • TNCC
  • BLS
  • CPI

References

  • Dr. Yvone Davis 305-815-7079
  • Dr. Rand Popp 843-870-9489
  • Victoria Kennedy FNP-C 843-830-3585
  • Christa Roberson 843-607-7470

Timeline

Avanced Practice Practitioner

Curana Healthcare
11.2022 - Current

Emergency Room Registered Nurse

Aya Healthcare
09.2021 - 02.2023

EMERGENCY RN

ROPER ST FRANCIS
10.2017 - 10.2021

HOSPICE DIRECTOR

PATRIOT HOSPICE
10.2014 - 05.2015

EMERGENCY RN

COLLETON MEDICAL
12.2012 - 11.2023

DAY SHIFT SUPERVISOR/Manager of Operations

CCOH
01.2011 - 12.2012

FAMILY NURSE PRACTITIONER MASTERS -

WALDEN UNIVERSITY

ASSOCIATES IN SCIENCE, REGISTERED NURSE -

TRIDENT TECHNICAL COLLEGE
ELIZABETH JESSEN