Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Jesudason

Summary

Detail-oriented professional with over 30 years in the IT industry. Proven ability in troubleshooting and root cause analysis, driving solutions that enhance team efficiency and customer satisfaction. Seeking to leverage expertise in technical support and process documentation for impactful contributions.

Overview

38
38
years of professional experience

Work History

Sr. Service computer Engineer

Verizon
Temple Terrace, Florida
01.1988 - 05.2026
  • Delivered technical support and troubleshooting assistance to team members.
  • Documented processes for system maintenance and operations.
  • Conducted root cause analysis on system issues to resolve problems efficiently.
  • Analyzed user needs to recommend suitable hardware solutions.

Education

Some College (No Degree) - Business

Indiana University, Purdue University Fort Wayne
Fort Wayne, IN

Skills

  • Hardware troubleshooting
  • Root cause analysis
  • Customer support
  • Problem solving
  • Team collaboration
  • Time management
  • Attention to detail
  • Operating systems
  • Communication and team collaboration

Timeline

Sr. Service computer Engineer

Verizon
01.1988 - 05.2026

Some College (No Degree) - Business

Indiana University, Purdue University Fort Wayne
Elizabeth Jesudason