Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Elizabeth Jesudason

Elizabeth Jesudason

Summary

Detail-oriented professional with over 30 years in the IT industry. Proven ability in troubleshooting and root cause analysis, driving solutions that enhance team efficiency and customer satisfaction. Seeking to leverage expertise in technical support and process documentation for impactful contributions.

Overview

38
years of professional experience

Work History

Verizon
Temple Terrace, Florida

Sr. Service computer Engineer
01.1988 - 05.2026

Job overview

  • Delivered technical support and troubleshooting assistance to team members.
  • Documented processes for system maintenance and operations.
  • Conducted root cause analysis on system issues to resolve problems efficiently.
  • Analyzed user needs to recommend suitable hardware solutions.

Education

Indiana University, Purdue University Fort Wayne
Fort Wayne, IN

Some College (No Degree) from Business

Skills

  • Hardware troubleshooting
  • Root cause analysis
  • Customer support
  • Problem solving
  • Team collaboration
  • Time management
  • Attention to detail
  • Operating systems
  • Communication and team collaboration

Timeline

Sr. Service computer Engineer

Verizon
01.1988 - 05.2026

Indiana University, Purdue University Fort Wayne

Some College (No Degree) from Business
Elizabeth Jesudason