Elizabeth Johnson
Front Royal,VA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Bartender
Moose Lodge 829
05.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Backseat Bar and Grille
01.2024 - 05.2024
Bartender
Applebee's
01.2017 - 01.2024
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Internship
Northwestern Community Services Board
08.2022 - 01.2023
- Oversaw case management practices as well as mental health assessments, intake processes, and paperwork
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Shift Leader
McAlister's Deli
12.2015 - 01.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
Host
Mikado Hibachi and Sushi
01.2015 - 11.2015
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Associate's Degree - Human Services
Laurel Ridge Community College
Middletown, VA05.2024
Skills
- Customer Service Best Practices
- Conflict Resolution
- Interpersonal Relations and Communication
- Employee Training and Delegation
- ABC Regulations
- Teamwork and Collaboration
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Critical Thinking
- Organization and Time Management
- Problem Resolution
Timeline
Bartender
Moose Lodge 829
05.2024 - Current
Bartender
Backseat Bar and Grille
01.2024 - 05.2024
Internship
Northwestern Community Services Board
08.2022 - 01.2023
Bartender
Applebee's
01.2017 - 01.2024
Shift Leader
McAlister's Deli
12.2015 - 01.2017
Host
Mikado Hibachi and Sushi
01.2015 - 11.2015
Associate's Degree - Human Services
Laurel Ridge Community College
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