Elizabeth Johnson Nance

Expertly served as front-of-house client contact, both in-person and fielding phone inquiries. Utilized excellent written and oral communication skills to meet clients' needs. Worked independently in a variety of shifts including evenings and weekends. Efficiently executed in-take and discharge, and accurately logged and dispensed all medications, recorded shot records and medical history. Completed all accounting tasks including daily/weekly receipts and payments. Provided general office and clerical tasks, including recording and updating shot records.

Successfully executed product launches and promotional events. Updated pricing charts, dispersed marketing materials to over 80 Taco Bell, KFC and Pizza Hut restaurants. Ordered uniforms and promotional items for all 80 stores ensuring that all store employees had weather appropriate clothing. Created all leaderboards for drive-throughs ensuring that product information and food prices were accurate. Monitored project progress to ensure that projects remained on track and met deadlines.

Oversaw all aspects of catering from ordering to delivery/pickup. Efficiently supervised and trained front-of-house teammates and provided operations leadership. Efficiently resolved any staff and guest conflicts in a professional courteous manner. Expertly executed administrative tasks as needed including scheduling, banking transactions and customer inquiries and complaints.

Coordinated extremely high-volume accounts payable/receivable tasks for top-tier commercial real estate agency. Efficiently reviewed and verified invoices and check requests; routinely and effectively communicated with Controllers; developed skills in specialized accounting software (Yardi and Payscan). Prepared and performed over 700 invoice weekly check runs, maintained vendor files and requests, verified vendor Certificates of Insurance.

Executive Assistant for premier auto group with more than 20 dealerships across Hampton Roads and Elizabeth City. Was responsible for performing multifaceted, confidential and administrative duties in support of multiple senior level executives. Created and managed correspondence and calendars, including scheduling and coordinating meetings, special events, trade show events and team building exercises. Effectively managed all social media platforms. Successfully addressed and resolved all customer complaints for each dealership. Efficiently managed a team of of more than 20 call center and receptionist employees, ensuring that each guest had an outstanding experience. Passionately served as Corporate United Way Coordinator for all dealerships.