Emerging accounting professional ready to develop career foundation with expanding operation. Dedicated to keeping records accurate and controls tight to meet all business needs. Taking care of all customer needs, while keeping the business in the best interest.
Overview
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Accountant
Members First Of Maryland Federal Credit Union
Baltimore, MD
04.2019 - 11.2020
Managed entire accounting cycle, including gathering information, preparing documents, finalizing reports and closing books.
Conducted detailed technical and analytical review of federal/state corporate, partnership and S corporation tax returns, FAS 109 provisions, and quarterly estimates prepared by associates.
Identified and investigated variances to financial plans and forecasts.
Reconciled accounts and reviewed all materials, including surplus, income, expense data, net worth and assets.
Modified comprehensive financial reporting package to reflect growing organizational complexity.
Customer Service Representative
Weis Supermarket
Parkville, MD
05.2013 - 04.2019
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Responded to customer requests for products, services and company information.
Consulted with outside parties to resolve discrepancies and create effective solutions.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Contact Center Supervisor at First Financial Federal Credit Union of MarylandContact Center Supervisor at First Financial Federal Credit Union of Maryland