Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Jojo

Veterinary Technician
Hendersonville,NC

Summary

Adaptive and detail oriented employee looking to broaden skill set and change career path. Experience as a veterinary professional with hands-on experience in animal care, medical procedures, and client communication. Proven ability to support veterinary teams, adapt to changing needs, and deliver impactful results. Strong skills in animal handling, medical record management, and laboratory procedures. Known for reliability, teamwork, and focus on achieving optimal outcomes for both pets and clients.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Veterinary Technician

Mishawaka Animal Care Center
03.2024 - 02.2025
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Restrained animals to protect veterinarians from potential harm.
  • Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Preformed cystocentesis procedures under advisory of veterinarian.
  • Currently enrolled in Recover Initiative to obtain CPR Certification.

Veterinary Technician

Norwell Veterinary Hospital
09.2022 - 11.2023
  • Multitasking abilities working in a fast paced 7 doctor general practice hospital/urgent care.
  • Surgical preparation, anesthetizing, monitoring, post operative care, and sterilization of instruments.
  • Triage incoming patients to determine treatment needs and urgency of care with owners and doctors.
  • Continue to practice fear free handling while keeping staff safe.
  • Skilled in phlebotomy. Trained in processing in house and send out lab testing through Idexx.
  • Trained in Avimark software.
  • Medication filling and knowledge of controlled drugs and protocols.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Microscope training for ear cytology, tape preps, and fine needle aspirates.
  • Assisting with euthanasia's and aftercare.

Veterinary Assistant

Hearts and Paws Animal Hospital
04.2021 - 07.2022
  • Assist veterinarian in surgical procedures, outpatient appointments, triage, and client communication.
  • Trained in taking radiographs, surgical monitoring, administering anesthetics, vaccine schedules, and prevention.
  • Performed proper restraint to ensure safety of patient, client, and staff while practicing fear free techniques for overall pleasant experience.
  • Collecting blood, urine, and cytology samples and following protocols for laboratory or in house testing.
  • Assist in humane euthanasia and providing excellent care to patient and client.
  • Additional training with Idexx and Idexx Neo.

Veterinary Assistant

Health Care For Pets Hospital
08.2020 - 04.2021
  • Assisted 3 veterinarians with appointments, client communications, general hospital upkeep and stocking.
  • Trained in surgery preparation, placing IV catheters, intubation and surgical monitoring.
  • Handling infected or sick pets and ensure area has been cleaned properly.
  • Training through DVMAX and Idexx in house machines.
  • Prepare urine samples, fecal samples and cytology slides.

Receptionist

University Park Veterinary Hospital
06.2019 - 07.2020
  • Providing excellent customer service in a fast paced environment while confirming accuracy and managing multiple time-sensitive deadlines.
  • Setting up client records in Cornerstone, scheduling and confirming appointments, and taking financial payments.
  • Handling client complaints and resolving any issues that may arise while remaining professional.
  • Keeping lobby area disinfected while offering assistance to back staff if assistance was needed.
  • Provided clerical support by copying, faxing and filing documents. Troubleshot copy machines and printers and scheduled service as needed.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.

Administrative Assistant

Everence Financial Advisors
01.2017 - 06.2019
  • Scheduling and preparing insurance and investment meetings with clients while maintaining privacy guidelines and DOL requirements.
  • Confirming accuracy of applications, financial transactions, and proper submission of paperwork for new accounts.
  • Plan various client events for Michiana Department.
  • Manager of CRM database ensuring accuracy with client information and processing timelines to establish detailed and correct information.
  • Recorded meeting minutes to provide historical account of actions and measure progress against strategic plan.
  • Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.

Education

Core 40 Degree -

Mishawaka High School
Mishawaka, IN
08.2008 - 06.2012

Skills

Surgical preparation, assisting, and anesthetic monitoring

Dental procedures and efficient dental radiographs

Phlebotomy techniques

Diagnostic imaging

Animal behavior and restraint

Timeline

Veterinary Technician

Mishawaka Animal Care Center
03.2024 - 02.2025

Veterinary Technician

Norwell Veterinary Hospital
09.2022 - 11.2023

Veterinary Assistant

Hearts and Paws Animal Hospital
04.2021 - 07.2022

Veterinary Assistant

Health Care For Pets Hospital
08.2020 - 04.2021

Receptionist

University Park Veterinary Hospital
06.2019 - 07.2020

Administrative Assistant

Everence Financial Advisors
01.2017 - 06.2019

Core 40 Degree -

Mishawaka High School
08.2008 - 06.2012
Elizabeth JojoVeterinary Technician