Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Jordan

Smyrna,Tennessee

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

14
14
years of professional experience

Work History

Office Manager/Operations Supervisor

NFI
11.2015 - 11.2023
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Controlled finances to lower costs and keep business operating within budget.
  • Delivered performance reviews, recommending additional training or advancements.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established team priorities, maintained schedules and monitored performance.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Reported to senior management on organizational performance and progress toward goals.
  • Developed detailed plans based on broad guidance and direction.

Warehouse Operations Supervisor

Logistics Worldwide
05.2010 - 10.2015
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Trained new team members on proper and safe use of tools and equipment.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.

Education

High School Diploma -

Smyrna High School
Smyrna, TN
05.1992

Skills

  • Inventory Control
  • Administrative Support
  • Operations Management
  • Supply Management
  • Staff Management
  • Data Entry
  • Compliance Monitoring
  • Performance Improvement
  • Organizational Skills
  • Staff Training
  • Workflow Optimization
  • Budgetary Planning
  • Financial Reporting
  • Clear Oral/Written Communication
  • Human Resources
  • Travel Coordination
  • Workflow Planning
  • Training and Coaching
  • Payroll and Budgeting
  • Transportation

Timeline

Office Manager/Operations Supervisor

NFI
11.2015 - 11.2023

Warehouse Operations Supervisor

Logistics Worldwide
05.2010 - 10.2015

High School Diploma -

Smyrna High School

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Elizabeth Jordan