Elizabeth Karalia
Farmington
Summary
Professional administrative specialist with comprehensive experience in title processing and documentation. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in document management, data entry, and customer service. Known for precision, integrity, and effective communication in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Title Clerk
Auto Outlets USA
09.2024 - Current
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Communicated with customers to resolve common title issues.
- Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
- Contacted [State] Motor Vehicle Department to determine status of pending titles.
Sales Consultant
Bob Johnson Auto Group
07.2023 - 08.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
Receptionist/Website Administrator
Meyers RV
07.2022 - 07.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Server
Parkwood Heights
04.2022 - 07.2022
- Delivered exceptional customer service, ensuring timely delivery of orders and resolving any issues promptly.
- Maintained cleanliness and organization of dining area for enhanced customer experience.
- Worked collaboratively with kitchen staff to ensure accuracy and speed in order fulfillment.
- Improved dining experience by promptly addressing customer inquiries and special requests.
Waitress
Blue Ribbon Restaurant and Smokehouse
01.2018 - 10.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Health Care Studies
Finger Lakes Community College
Canandaigua, NY12-2025
GED -
Homeschooled
08-2024
Skills
- Title processing
- File management
- Accuracy and precision
- Document review
- Legal compliance
- Title research
- Time management
- Customer relationship management
- CRM proficiency
- Strong work ethic
- Guest engagement
- Customer service
- Cleanliness standards
- High volume dining
- Sales expertise
Timeline
Title Clerk
Auto Outlets USA
09.2024 - Current
Sales Consultant
Bob Johnson Auto Group
07.2023 - 08.2024
Receptionist/Website Administrator
Meyers RV
07.2022 - 07.2024
Server
Parkwood Heights
04.2022 - 07.2022
Waitress
Blue Ribbon Restaurant and Smokehouse
01.2018 - 10.2021
Health Care Studies
Finger Lakes Community College
GED -
Homeschooled
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