ELIZABETH KELLEY-MIYASHIRO
Deltona,FL
Summary
Dynamic and results-driven network management expert with extensive experience as a registered dental hygienist, dental sales manager, and insurance network specialist, seeking to contribute to an innovative company. Proven ability to leverage strong leadership skills and foster meaningful relationships within the dental community to drive success. Committed to optimizing operational efficiency through a comprehensive understanding of dental practices and sales strategies. Eager to bring a unique blend of clinical expertise and business acumen to a forward-thinking organization.
Overview
31
31
years of professional experience
Work History
Sr. Dental Network Manager
USAble Life
01.2024 - 11.2025
- Facilitated personal relationship with providers within my territory.
- Executed plans to maintain and expand the dental provider network.
- Monitored network adequacy using various data analytics via Network 360.
- Negotiated with individual dentists and DSOs to secure competitive contracts.
- Partnered with Product, Sales, and Clinical teams to align network strategies.
- Ensured the provider network met regulatory requirements, including CMS.
- Executed the provider credentialing and recredentialing process.
- Contributed to website and provider collateral updates.
Dental Network Manager
USAble Life
04.2020 - 12.2023
- Facilitated personal relationships with providers in my territory.
- Executed plans to maintain and expand the dental provider network.
- Monitored network adequacy using various data analytics via Network 360.
- Negotiated with individual dentists and DSOs to secure competitive contracts.
- Partnered with Product, Sales, and Clinical teams to align network strategies.
- Ensured the provider network met regulatory requirements, including CMS.
- Executed the provider credentialing and recredentialing process.
- Contributed to website and provider collateral updates.
- Conducted regular assessments of network performance, identifying areas for improvement and implementing best practices.
- Collaborated with cross-functional teams to integrate new technologies into existing systems seamlessly.
- Increased network reliability by conducting regular audits, identifying vulnerabilities, and recommending corrective actions.
- Identified departmental needs and made suggestions regarding technical direction.
- Established clear communication channels within the team to improve overall collaboration on projects.
Dental Hygienist
Dr. Ken Yasuhara, DDS
12.2003 - 12.2023
- Supervisor Robyn Winters. Part-time $40.00/hr
- Set up/break down units, take radiographs, perform various procedures such as bleaching, prophy, perio maintenance, fluoride treatment, sealants, scale and root plane, anesthesia and local delivery of chemotherapeutic drugs. Patient education and product recommendations are also a significant component in day-to-day functions.
Part-Time Field Sale Representative
Colgate Oral Pharmaceuticals
09.2016 - 04.2020
- Regional Manager: Lee Lockhart
- Effectively educate Dental professionals on the Colgate Oral Pharmaceuticals product line and help them implement various Oral hygiene products into their practice for patient use and resale. Management of over 1000 accounts statewide using effective sales strategies to maintain existing customers while attracting prospective customers. Use of strong interpersonal skills to develop relationships with office staff is a key component to achieving production quotas.
Dental Hygienist
Dr. Wayne Chin DMD
08.2003 - 12.2019
- Supervisor Mona Okumoto. Full-time $35.00/hr
Full-Time Field Sale Representative
Philips North America
11.2014 - 09.2016
- Regional Manager: Rollin Knecht
- Effectively educate Dental professionals on the Philips Oral Health Product line and help them implement various Sonicare, ZOOM! and Oral hygiene products into their practice for patient resale. Management of over 1000 accounts statewide using effective sales strategies to maintain existing customers while attracting prospective customers. Use of strong interpersonal skills to develop relationships with office staff is a key component to achieving production quotas.
Dental Hygienist
Dr. Michael Sakuda, DDS
04.2005 - 01.2015
- Supervisor Dr. Michael Sakuda. Part-time $37.00/hr
Dental Hygienist
Dr. Armand K. Chong DDS
07.2003 - 01.2008
- Supervisor Dr. Armand K. Chong. Part-time $30.00/hr
Dental Hygienist
Dr. Michael Dang DDS
08.2003 - 04.2005
- Supervisor Lourdes Imai. Part-time $30.00/hr
Dental Assistant
Dr. Melvin Lee DDS
09.1999 - 08.2001
- Supervisor Mona Okumoto. Part-time $9.00/hr
- Set up/broke down units, seated patients, took and developed radiographs, suctioned, mixed materials for various procedures, sterilized instruments, confirmed appointments and answered telephones.
Accounts Receivable Specialist
Genysis Conferencing
04.1995 - 08.1999
- Supervisor Connie Matsumora. Full-time $12.00/hr.
- Billed conferencing activity, received payment and applied it to various accounts, and collected for past due accounts when necessary. A primary component of this position was customer service, answering customers billing questions and issuing credits.
Education
Bachelor of Science Degree - Dental Hygiene
University of Hawaii At Manoa
01.2003
Associate of Arts degree - Liberal Arts
Kapiolani Community College
Honolulu, HI01.1998
Skills
- Certified in Block Anesthesia and Local Infiltration 2003
- Certified in Basic Life-Support (BSL) for Healthcare Providers since 2000
- Proficient in Microsoft Word, Excel, and PowerPoint
- Basic dental computer skills with proficiency in Innova Dental, EagleSoft, Softdent, Dentrix, Dexis Digital and Kodak Digital
- Proficient in dental claims processing
- In-depth understanding of dental credentialing standards
- Experienced in dental fee negotiation
Affiliations
- Member of the American Dental Hygiene Association since 2000
- Member of the Hawaii Dental Hygiene Association (HDHA) since 2003
- HDHA Board of Trustee member 2004-2023
- HDHA Vice President 2007-2008
- HDHA Treasurer 2009-2011
- HDHA President-Elect 2011-2012, 2020-2021
- HDHA President 2012-2014, 2021-2022
- HDHA Past Immediate Past President 2014-2015, 2022-2023
- HDHA Legislative Chairperson 2014-2023
- HDHA Committee Chairperson for HDHA Annual Scientific Session 2007-2023
- Member Hawaii Oral Health Coalition since 2015
- Oral Health Professional Volunteer at Special Smiles Hawaii since 2015
Languages
English
Native or Bilingual
Timeline
Sr. Dental Network Manager
USAble Life
01.2024 - 11.2025
Dental Network Manager
USAble Life
04.2020 - 12.2023
Part-Time Field Sale Representative
Colgate Oral Pharmaceuticals
09.2016 - 04.2020
Full-Time Field Sale Representative
Philips North America
11.2014 - 09.2016
Dental Hygienist
Dr. Michael Sakuda, DDS
04.2005 - 01.2015
Dental Hygienist
Dr. Ken Yasuhara, DDS
12.2003 - 12.2023
Dental Hygienist
Dr. Wayne Chin DMD
08.2003 - 12.2019
Dental Hygienist
Dr. Michael Dang DDS
08.2003 - 04.2005
Dental Hygienist
Dr. Armand K. Chong DDS
07.2003 - 01.2008
Dental Assistant
Dr. Melvin Lee DDS
09.1999 - 08.2001
Accounts Receivable Specialist
Genysis Conferencing
04.1995 - 08.1999
Associate of Arts degree - Liberal Arts
Kapiolani Community College
Bachelor of Science Degree - Dental Hygiene
University of Hawaii At Manoa