Elizabeth Kelly
Durham,NC
Summary
Highly trained professional talented in bank and office management and personal care. Analytical problem-solver seeking a part time position to apply expertise and enhance care.
Overview
41
41
years of professional experience
Work History
Caregiver
Home Instead Senor Care
Durham, NC
09.2014 - 03.2020
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
Bank Branch Manager
Collinsville Savings Society
Collinsville, CT, CT
03.2008 - 01.2012
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Identified and capitalized on community business opportunities with effective networking.
- Assessed expansion plans and presented costs to forecast trends and recommend changes.
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
- Assessed employee performance and developed improvement plans.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
- Maintained friendly and professional customer interactions.
Bank Branch Manager
Sovereign Bank
Avon, CT
09.1976 - 02.2008
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Identified and capitalized on community business opportunities with effective networking.
- Assessed expansion plans and presented costs to forecast trends and recommend changes.
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
- Recommended loan approvals and denials based on customer loan application reviews.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
- Developed and delivered polished sales presentations in order to highlight product and service quality.
Education
Banking And Finance - Bank Formation
University of Virginia
Charlottesville, VA08.2001
Business Associate - Business And Finance
North West Community College
Winsted, CT05.1986
Skills
- Sound Judgment
- Decision Making
- Personal Service
- Bedside Care
- Team Collaboration
- Client Records Management
- Supportive Personality
- Relationship Building
- Problem Identification
- Clear Communication
Hobbies
Reading
Gardening
Cooking
Timeline
Caregiver
Home Instead Senor Care
09.2014 - 03.2020
Bank Branch Manager
Collinsville Savings Society
03.2008 - 01.2012
Bank Branch Manager
Sovereign Bank
09.1976 - 02.2008
Banking And Finance - Bank Formation
University of Virginia
Business Associate - Business And Finance
North West Community College