Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Collaborated with local governments to develop sustainable development plans for communities.
Investigated complaints related to illegal dumping or other violations of environmental regulations.
Developed and implemented emergency preparedness plans for natural disasters.
Reviewed existing policies and procedures related to emergency preparedness and made recommendations for improvement.
Identified resources needed for responding to a variety of scenarios, including medical supplies, transportation, communication systems.
Conducted inspections of food service establishments to ensure compliance with health regulations and safety standards.
Provided guidance to food service personnel on proper sanitation techniques for equipment, utensils and surfaces.
Investigated complaints related to foodborne illnesses or other public health issues.
Maintained records of inspection results, documenting violations and corrective actions taken.
Reviewed plans for new or remodeled facilities to ensure they meet public health requirements.
Negotiated contracts with vendors while ensuring cost-effectiveness and adherence to government policies.
Adhered to all safety regulations when handling hazardous materials in compliance with OSHA guidelines.
Service Writer/Accounting Assistant/Receptionist
Expressway Jeep
Mt. Vernon , IN
09.2014 - 08.2019
Conferred with customers to understand service needs and write up accurate orders
Input information into various insurance and warranty data bases
Broke down customer files generating correct documents for company records along with lending institutions, and warranty companies
Reconciled accounting records from both internal and external clients
Generated the daily deposit
Greeted numerous visitors, including VIP's, vendors and interview candidates
Provided cost estimates for additional repairs and services requested by customers.
Resolved customer complaints promptly and professionally.
Crop Insurance Underwriter
Diversified Services
Mt. Vernon, IN
08.2009 - 12.2011
Assisted in developing crop insurance quotes by obtaining and reviewing applications and documentation
Determined client eligibility for insurability along with type insurance that best fit the clients needs
Initiated claims within database
Worked with adjustors and clients to gather necessary documentation for payout
Maintained detailed records of underwriting decisions and processes.
Ensured compliance with all applicable laws, regulations, and guidelines related to insurance underwriting activities.
Evaluated claims data from previous policies to identify trends or patterns that may indicate a higher level of risk associated with certain types of policies.
Processing/Packaging Technician
Bristol Myers Squibb
Mt. Vernon, IN
07.1998 - 02.2004
Processed and packaged pharmaceutical products, and other duties as assigned.
Assured compliance with FDA guidelines via work practices, procedures, and documentation.
Developed strategies for improving the overall speed and accuracy of the packing process.
Maintained accurate records of batch operations and materials used.
Monitored production process to ensure compliance with safety regulations and quality standards.
Assisted in troubleshooting process issues, identified root causes and recommended corrective actions.
Developed and delivered health and safety training courses to a variety of audiences, including employees and supervisors.
Conducted regular safety inspections to identify potential hazards and risks in the workplace.
Maintained accurate inventory records and ensured accuracy of data entry.
Collaborated with other departments to resolve any discrepancies in inventory records.
Education
Bachelor of Liberal Studies -
University of Evansville
Evansville, IN
05.2005
Skills
Possess outstanding written and oral communication skills
Work well under pressure to meet critical deadlines
Resourceful in meeting challenges and problem solving