Elizabeth Killip
Lynchburg,VA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
41
41
years of professional experience
Work History
Sales Assistant/Administrative Assistant
Buffalo Air Handling
Amherst , VA
07.2007 - Current
- Create multiple documents, spreadsheets presentations utilizing Microsoft 365.
- Maintain multiple file sharing platforms, including Box, OneDrive, and SharePoint.
- Create client informational packets in Adobe Acrobat, Publisher and Power Point to highlight company's product and problems it solves.
- Travel arrangements for customers, sales representatives and management personnel.
- Support business and hospitality needs of corporate partners and staff during meetings and company events.
- Use various graphic software to create case study flyers, presentation folders, and sales comparison maps and customer presentations. Currently using GIMP and Inkscape as main programs.
- Created and maintain multiple data bases using Access to streamline order process, project management and corporate reports saving time and ensuring accuracy by entering information in one data base instead of multiple spreadsheets.
- Maintain confidentiality concerning finances and personnel matters
- Assist internal and external customers in most efficient and concise manner
- Requisition internal supplies and customer parts and services.
- Screen calls and emails and initiated actions to respond or direct messages for managers.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Liaison between customers and inside and regional sales representatives.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Continually seek to help others with special projects of varying degrees of complexity or backlog.
- Proficient in prioritizing multiple and competing duties and completing in timely fashion.
- Maintain records per SOX procedures.
- Helped customers locate products and checked store system for merchandise at other sites
- Fielded customer questions to share information about products, availability, and pricing
- Assisted customers with prompt and polite support in-person and via telephone
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
Book Keeper/Purchasing
Kanawha Medical Supply
Appomattox, VA
03.2006 - 07.2007
- AR/AP, collections, bank reconciliation, payroll taxes using Peachtree
- Inventory control, purchasing
- Researched Medicaid and Medicare qualifiers, billing codes and requirements for 30+ customers per day.
- Compiled various reports using Word, Excel and Noble Direct
- Assisted internal and external customers in most efficient and concise manner.
- Gained extensive knowledge in data entry, analysis and reporting.
Accounting Clerk/ Office Assistant
International Carbide & Engineering
Drakes Branch, VA
01.2004 - 01.2006
- Perform all accounting functions for three businesses and one non-profit business using Peachtree
- Collections, payables, receivables
- Audit invoices and research discrepancies
- Prepared various reports, letters and other correspondence for president of company using Excel and Word
- Maintained president’s appointments, schedule airline flights, rental car, doctor appointments and other personal matters.
- Maintain accurate accounting for three separate banking accounts.
Receptionist/Office Assistant
Central Virginia Laboratories & Consultants
Lynchburg, VA
01.2002 - 01.2004
Veterinarian Assistant/Receptionist
Simplicity Animal Hospital
Keysville, VA
01.2001 - 01.2002
Assistant Manager
Masseys Shoes
01.1997 - 01.2001
Sales
Haley Chevrolet
01.1996 - 01.1996
Store Manager
Sam Goody/Musicland
01.1983 - 01.1996
Education
Associate in Applied Science Major in Management -
Central Virginia Community College
Lynchburg, VA01.2004
Skills
- Microsoft 365
- Phone Etiquette
- Customer service
- File Management
- Database Management
- AR/AP
- Process Improvements
- Detailed Oriented
Additional Information
I believe I would bring a pertinent skill set to your company in regards to the compilation of data, the accuracy of data entry and the formation of reports as needed. Thank you for your time, and I look forward to hearing from you.
Timeline
Sales Assistant/Administrative Assistant
Buffalo Air Handling
07.2007 - Current
Book Keeper/Purchasing
Kanawha Medical Supply
03.2006 - 07.2007
Accounting Clerk/ Office Assistant
International Carbide & Engineering
01.2004 - 01.2006
Receptionist/Office Assistant
Central Virginia Laboratories & Consultants
01.2002 - 01.2004
Veterinarian Assistant/Receptionist
Simplicity Animal Hospital
01.2001 - 01.2002
Assistant Manager
Masseys Shoes
01.1997 - 01.2001
Sales
Haley Chevrolet
01.1996 - 01.1996
Store Manager
Sam Goody/Musicland
01.1983 - 01.1996
Associate in Applied Science Major in Management -
Central Virginia Community College
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