Psychology undergraduate with previous experience in the education field, looking for job and volunteer experience to enhance my interpersonal and professional skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Claims Coordinator
Kroll
06.2024 - Current
Review incoming claims for accuracy and completeness, ensuring all necessary documentation is included.
Assist customers with inquiries regarding the status of their claim.
Provide training and guidance to new staff members on filing procedures and regulations.
Office Assistant
Resch Academic Success Center
Youngstown, OH
01.2024 - Current
Greet visitors, determine their needs and direct them to the appropriate personnel.
Answer and direct phone calls to appropriate staff members.
Provide administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Barista
Java Hut
Beaver Falls, PA
01.2024 - 09.2024
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Operated cash registers to process customer payments.
Pizza Dough Maker
R Pizza Place
Columbiana, OH
02.2022 - 06.2023
Education
Psychology
Youngstown State University
Youngstown, OH
05-2025
Education
Kent State University
Kent, OH
Skills
Communication
Office management
Analytical thinking
Organizational skills
Interpersonal skills
Teamwork and collaboration
Affiliations
Completed field work in the special education field, working alongside a mentor teacher in an elementary school classroom.
Volunteered in a Kindergarten classroom, helping students in both a group and one-on-one setting.
Languages
Spanish
Limited
Certification
In the process of becoming TEFL certified.
Accomplishments
Currently working on a psychological manuscript with the goal of publication.