Elizabeth kirby
TRAVERSE CITY,MI
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Manager
Qdoba
TRAVERSE CITY, MI
01.2023 - Current
- Provided leadership during times of organizational change or crisis situations.
- Established processes to ensure efficient workflow throughout the organization.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Online Grocery Associate
Walmart
Traverse City, MI
10.2023 - 12.2024
- Monitored stock levels of inventory and placed replenishment orders when necessary.
- Researched products and pricing to ensure accuracy of orders.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Secured and stored items until customer pickup.
- Satisfied customers with quick, accurate service under tight deadlines.
Crew Leader
AMC Theatres
Traverse City, Michigan
02.2022 - 10.2022
- Performed general maintenance on tools and equipment used by the crew.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Developed work schedules to ensure adequate staffing levels.
- Trained new hires on job duties, safety protocols, and company policies.
- Resolved any disputes among crew members in a professional manner while upholding company policy.
- Organized inventory of supplies necessary for job completion; ordered additional materials when needed.
Education
High School Diploma -
West Senior High School
Traverse City, MI06-2021
Skills
- Strategic Planning
- Lead Generation
Timeline
Online Grocery Associate
Walmart
10.2023 - 12.2024
Manager
Qdoba
01.2023 - Current
Crew Leader
AMC Theatres
02.2022 - 10.2022
High School Diploma -
West Senior High School
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