Elizabeth Kiser
Ortonville,MI
Summary
Quality Performance Specialist
Results driven professional with over 15 years experience in the healthcare. Experienced in risk adjustment, PCMH, PCMH-N, HEDIS & Stars program. Well versed comprehensive training & reeducation for staff for quality & continued success.
Overview
25
25
years of professional experience
Work History
Provider Consultant
Second Wave Delivery Systems
Las Vegas, NV
03.2024 - 08.2024
- Consultant to improve compliance for clinical documentation integrity, for risk score improvement, as well as Quality/Stars, to improve patient outcomes.
- Knowledge of various EMRs, such as NextGen, ECW, Epic, and Athena.
- Implement and educate physicians and staff in risk adjustment.
- Reviewed reports with physicians, office managers, quality measures, and reporting.
- Implemented strategies to take advantage of new opportunities.
Provider Engagement Coordinator
UST Healthproof
Aliso Viejo, CA
07.2017 - 03.2024
- Implement and educate physicians and staff in risk adjustment.
- Creation and presentation of reports on a monthly basis, based on practice performance, to gauge performance markers.
- Scheduled meetings for physicians and management to discuss improvement strategies.
Administrative Assistant
Oakland Southfield Physicians
Southfield, MI
01.2015 - 07.2017
- Assistant to the President of the company.
- Liaison to the Care Management Team for provider delivery, care management for outreach to patients, and reporting.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Practice Delelopment Consultant/Clinical Coordinator
United Physicians, PC
Bingham Farms, MI
06.2009 - 10.2015
- Educate and assist practice units to improve performance metrics.
- Patient-Centered Medical Home assessments for primary care and specialists
- Training and implementation workflow processes for health care initiatives, and practice transformation.
- Assisted in the development of the Incentive Guide for health plans based on HEDIS measures.
- Provided self-management education for staff.
Chronic Disease Management Coordinator
Lifetime Medical Associates/Arcturus Medical Group
Rochester Hills, MI
09.2006 - 06.2009
- Developed systems for recalling patients for chronic disease and preventative health.
- Piloted PGIP program and WellCentive Registry.
- Knowledge of HEDIS and MQIC guidelines.
- Performed patient outreach to patients for chronic disease and preventative health.
Medical Assistant/Office Manager
Howard L Dubin
Madison Heights, MI
04.1999 - 06.2006
- Office Manager, Medical Assistant
Education
Graduate - Advanced Cardiology Technician
Carnegie Institute
Troy, MIMedical Assistant
Carnegie Institute
Troy, MISelf Management Support/ Motivational Interviewing
Practice Transformation Institute
Madison Heights, MISkills
- Risk adjustment
- HIPPA
- HEDIS
- CMS
- BLS/CPR Certified
- Medical Office Management
- Medical Assistant
- Attention to detail
- Client relationships, process improvement, and performance
- PCMH/PCMH-N
- Strategic growth management
Timeline
Provider Consultant
Second Wave Delivery Systems
03.2024 - 08.2024
Provider Engagement Coordinator
UST Healthproof
07.2017 - 03.2024
Administrative Assistant
Oakland Southfield Physicians
01.2015 - 07.2017
Practice Delelopment Consultant/Clinical Coordinator
United Physicians, PC
06.2009 - 10.2015
Chronic Disease Management Coordinator
Lifetime Medical Associates/Arcturus Medical Group
09.2006 - 06.2009
Medical Assistant/Office Manager
Howard L Dubin
04.1999 - 06.2006
Graduate - Advanced Cardiology Technician
Carnegie Institute
Medical Assistant
Carnegie Institute
Self Management Support/ Motivational Interviewing
Practice Transformation Institute
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