Elizabeth Kitchings
Warrenville,SC
Summary
Professional with experience in administrative and processing tasks, prepared to excel in this role. Known for reliability, flexibility, and strong teamwork, delivering consistent results. Adept at managing documents, data entry, and maintaining organizational systems. Strong communication, problem-solving skills, and ability to adapt to changing needs make valuable asset to any team.
Overview
20
20
years of professional experience
Work History
Processing Assistant
The Insurance Center
Augusta, GA
10.2018 - Current
- Assisted in processing and organizing documentation for operational workflows.
- Supported team in maintaining accurate inventory records and data entry tasks.
- Learned to utilize software tools for tracking processing activities efficiently.
- Contributed to ensuring compliance with standard operating procedures during operations.
- Collaborated with colleagues to streamline routine tasks within processing department.
- Adapted quickly to new processes and technologies introduced in workplace.
- Provided valuable support during peak periods, assisting coworkers with their workload as needed to maintain overall team productivity levels.
- Expedited turnaround times for critical documents by prioritizing tasks based on urgency levels.
- Managed large volumes of incoming information, accurately categorizing and routing documents for further action within specified timeframes.
- Reduced errors in document processing with thorough quality checks and attention to detail.
- Use of verbal and written communication effectively.
- Basic clerical and receptionist responsibilities; including but not limited to: answering phones & routing phone calls appropriately, preparing mail and documents to be sent out daily, running office errands.
- Handled incoming checks and customer transactions to process payments.
Server
Cracker Barrel
Augusta, GA
08.2013 - 10.2018
- Provided exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
- Streamlined order processing and delivery, enhancing efficiency during peak service hours.
- Trained new staff on menu specifics and best practices for optimal service delivery.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order fulfillment.
- Managed multiple tables efficiently, ensuring timely order delivery and accurate billing.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- Developed strong rapport with repeat customers, fostering a welcoming atmosphere that encouraged returns.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier/Front End Associate
Dollar Tree
North Augusta And Aiken, SC
12.2005 - 08.2013
- Processed customer transactions accurately and efficiently, ensuring smooth checkout experiences.
- Maintained knowledge of store promotions and product locations to assist customers effectively.
- Handled cash management, including balancing registers at the beginning and end of shifts.
- Trained new cashiers on register operation and customer service protocols to enhance team performance.
- Implemented inventory control measures by restocking shelves promptly to optimize product availability.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
Criminal Justice
Aiken Technical College
Aiken, SCHigh School Diploma -
North Augusta High School
North Augusta, SC05-2007
Skills
- Deadline oriented
- Document processing
- File management
- Typing speed
- Verbal and written communication
- Data entry
- Experienced with Microsoft Word, Microsoft Excel
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- E-mail and telephone communication
Timeline
Processing Assistant
The Insurance Center
10.2018 - Current
Server
Cracker Barrel
08.2013 - 10.2018
Cashier/Front End Associate
Dollar Tree
12.2005 - 08.2013
Criminal Justice
Aiken Technical College
High School Diploma -
North Augusta High School