Elizabeth Klassen
Champlin,Minnesota
Summary
Dedicated professional with extensive experience in customer service and safety. Proven skills in customer service and money handling, ensuring a secure and engaging environment. Recognized for effectively enforcing rules and maintaining cleanliness, contributing to positive experiences for customers and staff alike.
Overview
7
7
years of professional experience
Work History
Nursery Worker
Mount Olivet Lutheran Church
Minneapolis, MN
07.2018 - 04.2020
- Supervised children to maintain a safe and nurturing environment
- Facilitated engaging activities with children and collaborated with staff to enhance their developmental experience
- Supervised daily activities and interactions for children aged two to five.
- Organized engaging educational and recreational activities for young children.
- Maintained a clean and safe environment for children during playtime and learning.
ESP Kidstop Sub
Osseo School District 279
Maple Grove, MN
10.2018 - 11.2018
- Supervised and engaged with children to foster a supportive and enjoyable environment
- Monitored safety protocols for children and staff.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Information Desk
City of Andover
Andover, MN
09.2014 - 11.2018
- Processed admissions for activities, ensuring accurate registration and participant tracking
- Enforced activity rules to maintain safety and compliance for all participants
- Enforcing activity rules
- Processed cash and checks at the register
- Handling money
- Running credit cards and accepting checks
- Recorded information into the system for tracking
- Keeping up of community center calendars
Toddler Aide
Shepard's Care
Maple Grove, MN
09.2018 - 09.2018
- Supported toddler teachers in managing daily activities in toddler room
- Supervise and engage with the toddlers
- Ensured cleanliness and organization of toddler room to promote a healthy play space
Bus Paraprofessional
Anoka-Hennepin School District 11
Anoka, MN
09.2017 - 06.2018
- Provided oversight for children during transportation to maintain a safe environment. and ensured safety of children during transportation
- Assisted bus driver in securing disabled children on bus
- Assisted students with special needs during classroom activities.
- Supported teachers in implementing individualized education plans.
Sales Associate
Once Upon a Child
Maple Grove, MN
06.2017 - 08.2017
- Assisted customers in selecting and purchasing quality children's items.
- Assisted customers with purchases at the checkout counter.
- Processed transactions accurately using point-of-sale systems.
- Organized merchandise displays to enhance customer shopping experience.
- Evaluated, tagged, and organized merchandise for display
Middle School Language Arts Paraprofessional
Sisseton School District
Sisseton, SD
10.2016 - 02.2017
- Assisted Language Arts teachers with instructional activities to enhance student learning
- Facilitated student engagement with classwork tasks to promote understanding and completion
- Managed student behavior and academic progress in In-School Suspension (ISS) program
- Oversaw students in In-School Suspension (ISS) program
Infant Teacher
Rainbow Daycare
Sisseton, SD
09.2016 - 10.2016
- Implemented daily routines to ensure a safe and nurturing environment.
- Managed daily activities for infants
- Documented infants' daily activities, including feedings and diaper changes, to monitor development and care
- Assisted in the observation and documentation of children's growth milestones.
Concession Stand Supervisor
City of Andover
Andover, MN
06.2013 - 08.2016
- General supervision of concession stand staff
- Processed cash transactions accurately
- Prepared food and beverages to meet customer demands and maintain quality
- Supervised concession stand staff to ensure efficient operations and high service standards
- Stocking items
- Opening and closing of concession stand
- Preparing for next shift
- Maintained cleanliness of concession stand
Tot Time Lead
City of Andover
Andover, MN
10.2015 - 04.2016
- Managed Tot Time Program, overseeing setup, cleanup, and organization of activities
- Monitored participant safety, implementing measures to maintain a secure environment
- Enforced rules consistently
- Processed student admissions efficiently
Justice Studies Tutor
Rasmussen College
Brooklyn Park, MN
10.2015 - 04.2016
- Guided students in educational studies to enhance understanding and academic performance
- Managed operations in Learning Commons to support student learning initiatives.
- Engaged in various trainings and meetings to improve skills and share knowledge.
Building Supervisor
City of Andover
Andover, MN
04.2015 - 10.2015
- Opening and closing of the Andover Community Center
- Coordinated setup and takedown for events, ensuring smooth operations and guest satisfaction
- Performed cleaning of facilities to maintain a safe and welcoming environment.
- Performed light maintenance duties to support operational efficiency.
- Drove Zamboni to ensure smooth and safe ice surface for users.
- Executed ice skate sharpening to enhance user performance and safety.
- Enforced facility rules to ensure safety and compliance among patrons.
Summer Nanny
Sutherland Family
Ham Lake, MN
06.2015 - 08.2015
- Supported children's learning through engaging educational activities
- Designed and implemented weekly activity plans to promote skills and creativity
- Provided oversight and guidance to children
- Created balanced meal options for children
- Provided transportation for children to sports activities
Education
High School Diploma -
Anoka High School
Anoka, MNSkills
- Child Development Support
- Activity planning
- Ensuring safety
- Safety Compliance
- Creative Problem Solving
- Team collaboration
- Customer Service
- Conflict resolution
- Effective communication
- Money Handling
- Facility Maintenance
- Effective communication
Volunteer Experience
- Reading Tutor, Reading Partners, Brooklyn Center, MN, 09/01/25, Present, Follow reading session plan, Make connections with scholar, End of session notes
- Meals on Wheels Deliver, Meals on Wheels of Anoka County, Champlin, MN, 08/01/24, Present, Pick up meals, Delivery meals to clients, Follow specific instructions for each client for drop off
- Sunday Church School Teacher, Mount Olivet Lutheran Church, Minneapolis, MN, 08/01/09, 05/31/16, Ensure safety of children, Follow lesson plan, including a Bible story and craft/activity, Engage with students and families, Prepare for a substitute teacher, if needed
- Police Volunteer, Anoka County & Hennepin County Sheriff's Offices and Police Departments, MN, 08/01/09, 04/30/16, Ramsey PD Police Explorer Advisor, Anoka County Alcohol & Tabacco Compliance Checker, Attend meetings, Training with officers, Go to state competitions, Volunteer & fundraise within the community, Osseo PD Alcohol Compliance Checker, Perform compliance checks, Follow the law for compliance checks, Report back to the officer with you, Osseo PD Police Reserve, Perform compliance checks, Follow law for compliance checks, Report back to the officer with you, Blaine PD Police Reserve, Attend meetings & trainings, Work community events, Patrol & respond to calls with officers
Timeline
ESP Kidstop Sub
Osseo School District 279
10.2018 - 11.2018
Toddler Aide
Shepard's Care
09.2018 - 09.2018
Nursery Worker
Mount Olivet Lutheran Church
07.2018 - 04.2020
Bus Paraprofessional
Anoka-Hennepin School District 11
09.2017 - 06.2018
Sales Associate
Once Upon a Child
06.2017 - 08.2017
Middle School Language Arts Paraprofessional
Sisseton School District
10.2016 - 02.2017
Infant Teacher
Rainbow Daycare
09.2016 - 10.2016
Tot Time Lead
City of Andover
10.2015 - 04.2016
Justice Studies Tutor
Rasmussen College
10.2015 - 04.2016
Summer Nanny
Sutherland Family
06.2015 - 08.2015
Building Supervisor
City of Andover
04.2015 - 10.2015
Information Desk
City of Andover
09.2014 - 11.2018
Concession Stand Supervisor
City of Andover
06.2013 - 08.2016
High School Diploma -
Anoka High School