Elizabeth Kluk
Chattanooga,TN
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
10
10
years of professional experience
Work History
Institutional Sales Manager
Overleaf
05.2017 - Current
- Develop a sales strategy for assigned region
- Actively seeking out new sales opportunities & leads to grow the existing pipeline
- Following up & qualifying leads (from website, events, lists, etc.)
- Providing sales presentations and demonstrations to close opportunities
- Developing and delivering proposals to negotiate the lead through to completion
- Preparing contracts and documentation for closure
- Keeping all records and CRM details updated
- Delivering sales updates to the institutional team
- Collaborating with internal teams to achieve results and provide customer feedback
- Attending industry events and delivering speaking sessions at industry conferences and events
Business Analyst
Digital Science
03.2016 - 05.2017
- Identify specific business opportunities
- Assist with project management for selected projects
- Coordinate with different departmental teams to produce better business outcomes
- Test business processes and recommend improvements
Account Executive
Digital Science
Austin, TX
07.2014 - 03.2016
- Conducted ongoing customer needs analysis, cold calling to qualify leads and generate relationships by raising awareness of the products that Digital Science provides
- Demonstrated the ability to work within a defined phone based outbound calling campaigns with the goal of scheduling participation in demonstrations and appointments for regional account managers
- Exhibited sales and product knowledge to overcome objections from prospects to establish credibility and effectively articulate the value proposition associated with Digital Science products
- Actively engaged in entering, reporting, and reviewing relevant information in Salesforce.com database for ongoing client support and growth
Education
Bachelor of Arts - Hospitality Management
Kendall College
Chicago, ILMasters of Business Management - Corporate Finance
Walden University
Skills
- Sales Reporting
- Lead Generation
- Revenue Forecasting
- Account Management
- KPI Tracking
- Pipeline Management
- Key account development
- Client Relationship Management
- Sales Planning
- New Business Development
- Strategic Planning
- Territory sales management
Timeline
Institutional Sales Manager
Overleaf
05.2017 - Current
Business Analyst
Digital Science
03.2016 - 05.2017
Account Executive
Digital Science
07.2014 - 03.2016
Bachelor of Arts - Hospitality Management
Kendall College
Masters of Business Management - Corporate Finance
Walden University
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