Summary
Overview
Work History
Skills
Timeline
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Elizabeth Knight

Spokane,WA

Summary

Versatile and dynamic, honed skills in kitchen equipment operations and complaint resolution at McDonald's and other esteemed venues. Excelled in fast-paced environments, enhancing team efficiency and customer satisfaction. Proven ability to adapt and thrive, achieving significant improvements in service delivery and operational cleanliness.

Overview

2
2
years of professional experience

Work History

Team Member

Wendys Fast Food
09.2023 - Current
  • Maintained productive, efficient approach to all tasks.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.

Host

HuHot Mongolian Grills LLC
07.2024 - 10.2024
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Became trained in every position. Serving, hosting, linefill, prep, expo, and grill.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Pantry Cook

Bardenay Restaurant & Distillery
07.2024 - 09.2024
  • Stocked supplies to maintain sufficient levels of food products at pantry station.
  • Coordinated with fellow employees to meet guests' needs to support restaurant operation.
  • Prepared salads, appetizers and desserts for restaurant guests.
  • Adhered to state and local health and safety regulations for food handling and sanitation.
  • Notified chef in advance of supply needs to prevent inventory shortage.
  • Communicated with servers and chef to expedite food delivery.

Crew Member

Mcdonalds
03.2024 - 07.2024
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Team Member

McDonald's
11.2023 - 03.2024
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Line Attendant

Golden Corral Buffet and Grill
02.2023 - 08.2023
  • Maintained kitchen cleanliness by washing and disinfecting all surfaces, workstations and kitchen tools.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Trained new staff in bussing and cleaning procedures.

Pizza Maker

Lucy and Sevens
10.2022 - 12.2022
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Wiped down counters and food prep stations using chemicals and clean cloths.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Used pizza cutter to slice pizzas according to size and customer specifications.

Skills

  • Cleaning
  • Complaint resolution
  • Point of sale system
  • Recipe execution
  • Food presentation
  • Kitchen equipment operations
  • Hot and cold food preparation
  • Takeout order processing
  • Buffet setup
  • Cooking techniques
  • Knife skills

Timeline

Host

HuHot Mongolian Grills LLC
07.2024 - 10.2024

Pantry Cook

Bardenay Restaurant & Distillery
07.2024 - 09.2024

Crew Member

Mcdonalds
03.2024 - 07.2024

Team Member

McDonald's
11.2023 - 03.2024

Team Member

Wendys Fast Food
09.2023 - Current

Line Attendant

Golden Corral Buffet and Grill
02.2023 - 08.2023

Pizza Maker

Lucy and Sevens
10.2022 - 12.2022

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Elizabeth Knight