Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Knight

Spokane,WA

Summary

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Overview

2
2
years of professional experience

Work History

Crew Member

McDonald's
11.2024 - Current
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.

Host

HuHot
07.2024 - 11.2024
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cleaned and maintained kitchen equipment regularly.
  • Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Pantry Cook

Bardenay Restaurant and Distillery
07.2024 - 10.2024
  • Ensured timely preparation of all pantry items, allowing for efficient plating during peak service hours.
  • Sustained a well-organized workspace enabling efficient multitasking while maintaining high quality standards.
  • Prepared a variety of cold appetizers, salads, and desserts according to established recipes and guest preferences.
  • Supported kitchen staff during high-volume service periods, contributing to team success and customer satisfaction.
  • Demonstrated flexibility by adapting to changing menu requirements or dietary restrictions as needed.
  • Maintained a strong focus on quality control, ensuring all dishes were visually appealing and met the high standards of the establishment.

Crew Member

McDonald's
03.2024 - 07.2024
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.

Crew Member

McDonald's
11.2023 - 03.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Trained new team members on procedures, customer service, and sales techniques.

Line Attendant

Golden Corral Buffet and Grill
01.2023 - 08.2023
  • Contributed to a culture of safety by consistently adhering to established guidelines, reporting potential hazards, and participating in ongoing training opportunities.
  • Promoted a positive work environment through collaboration, open communication, and mutual respect among team members.
  • Upheld cleanliness standards within the workspace to ensure optimal functionality of equipment and maintain a safe working environment.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Mead Learning Options
Spokane, WA

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication

Timeline

Crew Member

McDonald's
11.2024 - Current

Host

HuHot
07.2024 - 11.2024

Pantry Cook

Bardenay Restaurant and Distillery
07.2024 - 10.2024

Crew Member

McDonald's
03.2024 - 07.2024

Crew Member

McDonald's
11.2023 - 03.2024

Line Attendant

Golden Corral Buffet and Grill
01.2023 - 08.2023

Mead Learning Options

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Elizabeth Knight