Elizabeth Korapadu
Rancho Cucamonga,California
Summary
- Over 10+ years of experience as a Business Analyst.
- Experience in working with Atlassian tools JIRA, Confluence.
- Experience in Business Analysis, Systems Analysis, Requirements Gathering, Requirements Gap Analysis, Managing Change Requests (CR), Defects Resolution, Problem Notifications (PN), Risk Analysis, Impact Analysis, Design, Development and Business Applications.
- Adept at collaborating with stakeholders to define requirements, participating in the SDLC, and implementing solutions that enhance operational efficiency. Skilled in code review, legacy system understanding, and delivering comprehensive artifacts.
- Experience in working in Agile environment with backlog grooming, prioritization, writing features/user stories/ tasks, and retrospectives.
- Excellent PowerPoint presentations, maintaining performance metrics, develop training manuals, documentation & communicating to users.
- Proficient at creating and transforming business requirements into Software Requirements Specification (SRS) and designing business models.
- Highly efficient, demonstrated superior time management and multi-tasking skills by accomplishing cross-functional tasks.
- Proven aptitude to work independently and within a team environment to meet project deadlines.
- Proven ability to thrive in high-pressure environments while prioritizing and executing tasks effectively.
Overview
12
12
years of professional experience
Work History
Business Analyst
IEHP
Rancho Cucamonga, CA
12.2022 - Current
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Delivered timely support by tracking issues and communicating resolutions to end users.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Reviewed, analyzed, and evaluated business systems and user needs.
- Interacted with business and operations stakeholders to determine requirements for new projects and enhancements.
- Participated in all phases of the SDLC to ensure the implementation of system requirements.
- Provided recommendations for process improvement projects by analyzing business process flows and identifying changes.
- Defined current/future state process flows.
- Conducted change management, root cause analysis, and risk/issue identification.
- Reviewed existing code (SQL, TSQL) and worked closely with the development team to reverse engineer and draft requirements from legacy products.
- Effectively prioritized and executed tasks in a high-pressure environment.
Business Analyst
Lyft
Rancho Cucamonga, CA
04.2019 - 08.2022
- Delivered various artifacts including business requirements document, functional requirements, use cases, wireframes, report mockups, dashboards, and process workflow designs.
- Developed and maintained a thorough understanding of business needs from both technical and business perspectives.
- Assisted the testing team to ensure requirements are easily understood and identified comprehensive testing scenarios.
- Worked with product owners and executed Initiatives for an online payment processing tool called pentameter.
- Collected and documented test data for functional testing as documented in test plan.
- Performed manual testing of a web-based application.
- Analyzed defects status using QC (Quality Center) and interacted with developers to fix defects/bugs of the application.
Business Analyst
Lyft
San Francisco, CA
07.2017 - 02.2019
- Gathered and maintained Business Required Documents (BRD’s) for the Insurance policies added to the projects and transform to Functional Requirement Documents (FRD’s).
- Experience in SQL Server and extensively used SQL queries for data validation and backend testing.
- Performed GUI, Functional, Integration, Regression, Database, Stress, Load and System testing on different web-based applications and defining the tests required to verify applications based on complicated business logic.
- Highly proficient in preparing test deliverables such as Test Strategy, Test Plan, Test Cases and Reports.
Business Analyst
Apollo Pharmacy
Hyde, PA
07.2012 - 09.2016
- Gathered and maintained Business Required Documents (BRD’s) for the Insurance policies added to the projects and transform to Functional Requirement Documents (FRD’s).
- Experience in SQL Server and extensively used SQL queries for data validation and backend testing.
- Performed GUI, Functional, Integration, Regression, Database, Stress, Load and System testing on different web-based applications and defining the tests required to verify applications based on complicated business logic.
- Highly proficient in preparing test deliverables such as Test Strategy, Test Plan, Test Cases and Reports.
- Worked with product owners and executed Initiatives for an online payment processing tool called pentameter.
- Collected and documented test data for functional testing as documented in test plan.
- Performed manual testing of a web-based application.
- Analyzed defects status using QC (Quality Center) and interacted with developers to fix defects/bugs of the application.
- Maintained or updated business intelligence tools, databases or dashboards.
- Collected, tracked and evaluated current business and market trend data.
Education
MBA - Health Administration
California Baptist University
Riverside, CA12-2017
Skills
- Quality Assurance
- KPI Tracking
- Strategic Planning
- Gap Analysis
- Business Process Improvement
- Requirements Gathering
- Cost-Benefit Analysis
- Technical Writing
- Forecasting and Planning
- Product Development
- Needs Assessments
- Operations Management
- User Acceptance Testing
- Microsoft Office Suite
- Competitive Analysis
- Data Analysis
- Campaign Performance Tracking
Languages
English
Professional
Chinese (Mandarin)
Elementary
Websites
Timeline
Business Analyst
IEHP
12.2022 - Current
Business Analyst
Lyft
04.2019 - 08.2022
Business Analyst
Lyft
07.2017 - 02.2019
Business Analyst
Apollo Pharmacy
07.2012 - 09.2016
MBA - Health Administration
California Baptist University
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