Elizabeth Kouris
Las Vegas,United States
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Human Resources Administrative Support
Trego-Dugan Aviation
10.2023 - 09.2024
- Managed benefits enrollment by answering questions and aiding employees with login details.
- Oversaw hiring, staffing, and labor law compliance.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Advocated for staff members, helping to identify and resolve conflicts.
- Collaborated with managers to identify and address employee relations issues.
- Conducted performance reviews and provided feedback to managers on employee performance.
Sales Representative
Las Vegas Premier Marketing
02.2023 - 11.2023
- Consulted with businesses to supply accurate product and service information.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Trained new employees on customer service, money handling and organizing strategies.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Stayed current on company offerings and industry trends.
- Set and achieved company defined sales goals.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Attended monthly sales meetings and quarterly sales trainings.
- Contributed to team objectives in fast-paced environment.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Informed customers of promotions to increase sales productivity and volume.
- Monitored service after sale and implemented quick and effective problem resolutions.
Team Leader
Green Valley Grocery
12.2021 - 02.2023
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Educated staff on organizational mission and goals to help employees achieve success.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Cashier/Closer
Top Fuel
09.2020 - 09.2021
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Terrible Herbst
09.2018 - 02.2020
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Education
Certification - Medical Assisting
Las Vegas Medical Assistant School
Las Vegas, NV07.2020
Skills
- Onboarding and Orientation
- Strategic planning abilities
- Leadership
- Health and Safety Regulations
- Team-building activities
- Problem-Solving
- Time management
- Communication
- Excellent Customer Service
- Attention to Detail
Languages
Spanish
Native or Bilingual
Greek
Native or Bilingual
Timeline
Human Resources Administrative Support
Trego-Dugan Aviation
10.2023 - 09.2024
Sales Representative
Las Vegas Premier Marketing
02.2023 - 11.2023
Team Leader
Green Valley Grocery
12.2021 - 02.2023
Cashier/Closer
Top Fuel
09.2020 - 09.2021
Cashier
Terrible Herbst
09.2018 - 02.2020
Certification - Medical Assisting
Las Vegas Medical Assistant School
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