ELIZABETH KOUTSIS
Canton,MA
Summary
Dynamic consulting professional with a proven track record of delivering impactful business solutions across diverse industries. Expertise in strategic planning, data analysis, and process improvement drives efficiency and innovation. Recognized for fostering team collaboration and adaptability to meet evolving project demands. Strong background in client relations and problem-solving ensures the achievement of measurable results aligned with organizational goals.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Smile Consultant
NUVIA
Wellesley, Massachusetts
01.2026 - Current
- pre-qualified patients from consultations medically and financially
- Coordinating with all medical staff and providers to get the patient through the surgical phase.
- Collect and process all payments, and daily audits for outstanding balances.
- Follow-ups daily using internal CRM and queuing software.
- Over 4.5 million in sales to date in collections.
Dental Hygiene Consultant
Self-employeed
Canton, MA
06.2024 - 01.2026
- Developed tailored solutions to address client-specific challenges and improve operational efficiency.
- Conducted in-depth market research to identify trends and inform strategic recommendations for clients.
- Facilitated workshops to enhance client understanding of project goals and deliverables.
- Collaborated with cross-functional teams to ensure alignment on project objectives and timelines.
Lead Dental Hygienist /Hygiene Coordinator
Newton Centre Dental
Canton, MA
06.2004 - 05.2024
- Led dental hygiene team, elevating patient care standards and operational efficiency.
- Developed and implemented tailored treatment plans in accordance with care standards.
- Mentored junior hygienists to foster professional growth and enhance team performance.
- Conducted thorough assessments and audits of patient records and chart notes for compliance.
Education
Associate of Science - Dental Hygiene
Cape Cod Community College
06-2004
Diploma - Naturopathy Diploma
Centre of Excellence
United Kingdom05-2024
Skills
- Client relationship management
- Market research
- Project management
- Treatment planning
- Team leadership
- Professional mentoring
Certification
Certified in diode laser and laser training since 2020
CPR/AED Certified
Timeline
Smile Consultant
NUVIA
01.2026 - Current
Dental Hygiene Consultant
Self-employeed
06.2024 - 01.2026
Lead Dental Hygienist /Hygiene Coordinator
Newton Centre Dental
06.2004 - 05.2024
Associate of Science - Dental Hygiene
Cape Cod Community College
Diploma - Naturopathy Diploma
Centre of Excellence