Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Elizabeth Kranz

Byrnes Mill,MO

Summary

Hardworking bartender with experience in high-volume fast paced environments. Committed to providing the best customer service and experience to all guests. Organized and dependable employee with willingness to take on added responsibilities to help team achieve goals.

Overview

13
13
years of professional experience

Work History

Bartender

Tin Roof
St. Louis, MO
06.2020 - Current
  • Independently closes down store as shift lead.
  • Train new bartenders on all aspect of bar service including drink preparation, customer relations, POS training, and Tin Roof procedures.
  • Handles cash and end of day drops totaling up to $5,000.
  • Operates Aloha POS and assists with comps/voids.
  • Assists with bar organization for weekly Bevinco counts.
  • Checks identification to enforce age restrictions for alcoholic beverages.
  • Provides excellent customer service while maintaining relationships with regulars.
  • Assists in expediting and food running during high volume food services.

Bartender

Crossroads Bar
St. Louis, MO
06.2018 - 11.2021
  • Kept bar presentable and well-stocked to meet customer needs.
  • Independently performed opening and closing duties, printing sales reports, setting up for incoming shift, and preparing cash drawers.
  • Organized bar and storage areas.
  • Formed and maintained customer relationships.

Assistant Manager

P'Sghetti's Pasta And Sandwiches
Valley Park, MO
07.2015 - 10.2020
  • Managed cash drawers and drops daily up to $4,000.
  • Executed excellent customer service and conflict resolutions.
  • Trained new employees on POS procedures, answering phone, safe food preparation/ sanitation skills, customer service skills, and company policies.
  • Established and maintained safe food handling procedures, as well as food preparation.
  • Lead up to 8 crew members through shifts.
  • Completed opening and closing duties.

Server

The Wheelhouse
St. Louis, MO
08.2018 - 07.2020
  • Knowledge of daily specials, food menu and bar inventory.
  • Worked with Aloha POS system to place orders, manage bills and handle complimentary items.
  • Stocked and organized expo line.
  • Excelled in fast paced high volume environment with daily brunch sales up to $15,000.
  • Trained new employees on POS procedures, responsibilities of service, setting up expo line, menu knowledge, and table service.
  • Regularly served large groups and events.

Education

Associate of Arts - General Studies

St Louis Community College- Meramec
Kirkwood, Mo
12.2018

High School Diploma -

Lindbergh High School
Saint Louis, MO
05.2015

Skills

  • Teamwork and Professionalism
  • Hospitality and Guest Service
  • TIPS Certified
  • Engaging Customers
  • Serving and Bussing
  • Food Service Management

Timeline

Bartender

Tin Roof
06.2020 - Current

Server

The Wheelhouse
08.2018 - 07.2020

Bartender

Crossroads Bar
06.2018 - 11.2021

Assistant Manager

P'Sghetti's Pasta And Sandwiches
07.2015 - 10.2020

Associate of Arts - General Studies

St Louis Community College- Meramec

High School Diploma -

Lindbergh High School

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