Elizabeth Krause
Howell,MI
Summary
Dynamic and results-driven General Manager with extensive experience leading multi-location automotive operations. Proven ability to thrive in fast-paced, high-pressure environments while delivering exceptional quality and customer satisfaction. Self-motivated leader skilled at driving operational efficiency, fostering teamwork, and championing change. Adept at strategic planning, financial management, and relationship-building to maximize sales growth and profitability.
Overview
2026
2026
years of professional experience
Work History
General Manager / Director of Operations
Bridge Fleet LLC DBA Carzby
01.2019 - Current
- Lead all facets of wholesale and retail operations for a multi-location automotive dealer and importer, managing a diverse team of 25+ across sales, service, logistics, and administration.
- Drive operational strategy, P&L management, and budget oversight to deliver consistent year-over-year sales growth and profitability.
- Negotiate and manage partnerships with U.S. and international auction houses, optimizing inventory acquisition and turnover.
- Spearhead marketing and customer engagement initiatives that expand the customer base and increase market share.
- Cultivate a high-performance culture through coaching, positive leadership, and conflict resolution, enhancing team collaboration and productivity.
- Implement process improvements that reduce operational costs while boosting efficiency and service quality.
Director of Sales and Marketing
Espresso Royal
01.2016 - 01.2019
- Developed and executed comprehensive marketing strategies to elevate brand awareness and customer engagement.
- Managed annual marketing budgets and coordinated multi-channel campaigns across digital, print, and in-store platforms.
- Conducted competitive analysis to identify market trends and growth opportunities, resulting in X% sales increase.
- Led cross-functional teams to ensure alignment of marketing goals with overall business objectives and brand consistency.
- Developed comprehensive sales plans for business growth, resulting in significant market share expansion.
- Spearheaded trade show participation to showcase products and services, generating valuable leads and networking opportunities.
- Boosted company''s brand visibility through targeted advertising campaigns and social media engagement.
Assistant Human Resources Manager
North Kaymen Contracting
2010 - 2016
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Contributed to diversity initiatives by assisting with recruitment efforts that targeted underrepresented groups within the workforce.
- Conducted exit interviews to gather valuable feedback from departing employees, identifying areas for improvement in retention efforts.
- Evaluated job descriptions regularly to maintain consistency across departments while ensuring accurate reflection of position duties and responsibilities.
- Coordinated performance review processes, providing constructive feedback and guidance for professional development.
Education
Nuclear Medicine
Oakland Community College
Farmington Hills, MISkills
- Excel in fast-paced, high-pressure settings with a focus on speed and quality
- Self-motivated to drive efficiency, teamwork, and exceptional customer experience
- Leadership through encouragement, coaching, and positive conflict resolution
- Sales- and customer-focused with a systematic, organized approach
- Consistent follow-through with internal teams and external partners
- Detail-oriented and reliable in executing job duties with precision
- Leadership and team building
- Problem resolution
- Operations management
- Team leadership
- Relationship building
- Customer relationship management
- Human resources management
Timeline
General Manager / Director of Operations
Bridge Fleet LLC DBA Carzby
01.2019 - Current
Director of Sales and Marketing
Espresso Royal
01.2016 - 01.2019
Assistant Human Resources Manager
North Kaymen Contracting
2010 - 2016
Nuclear Medicine
Oakland Community College
Community Service
Special Olympics, Area Director, 11 years
Coordinate regional events, manage volunteer teams, and secure sponsorships supporting athletes with intellectual disabilities., Administer local budgets, ensuring funds are allocated effectively to maximize program impact., Lead fundraising initiatives to secure resources that support ongoing and new athletic programs., Recruit, train, and maintain a skilled and motivated volunteer workforce to deliver high-quality events and services., Strengthen community engagement through outreach programs and strategic partnerships.
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