Elizabeth Kroh
Clifton Hts.,Pa.
Overview
37
37
years of professional experience
Work History
Executive Secretary, Trauma Administration
Crozer Chester Medical Center
Upland, Pa.
01.2019 - Current
- Supports the administrative team for Trauma Program
- Assisted with special projects as needed; provided input on project plans when requested.
- Assisted in the preparation of presentations, reports, memos, letters, and other documents as needed.
- Reviewed incoming correspondence; distributed materials accordingly.
- Ensured that all records were maintained in accordance with company policies and procedures.
- Greeted and directed visitors, answered phone calls, and provided general administrative support.
Surgical Residency Coordinator
Crozer Keystone Health System
01.2018 - 01.2019
- Identified potential sources for funding opportunities for residency programs.
- Organized and facilitated resident orientations, onboarding process, and training sessions.
- Analyzed data collected from surveys conducted among current residents about their experience.
- Managed the maintenance of accurate records for all residency programs.
- Ensured that adequate resources were available for successful implementation of all aspects of residency programs.
- Assisted in recruiting and interviewing prospective residents.
Executive Secretary
Crozer Keystone Health System
01.2014 - 01.2018
- Supported Chief Medical Officer CKHS/ and Residency Coordinator for Department of Surgery residents and medical students.
- Compiled information from multiple sources into concise summaries for review by executive team members.
- Coordinated various office activities such as ordering supplies and arranging catering services for events.
- Processed invoices related to executive activities according to established guidelines.
- Prepared agendas and took minutes of meetings attended by the executive staff.
- Monitored emails received by executive personnel; responded promptly when appropriate.
- Provided assistance in resolving customer complaints or inquiries in a timely manner.
- Greeted and directed visitors, answered phone calls, and provided general administrative support.
- Facilitated communication between executives and other departments within the organization.
- Assisted in the preparation of presentations, reports, memos, letters, and other documents as needed.
- Managed calendar of appointments for executives; scheduled appointments with internal and external contacts.
- Organized meetings, conferences, and travel arrangements for executives.
- Responsible for maintaining confidential files pertaining to executive operations.
- Developed a tracking system to monitor the progress of projects assigned to executives or departments.
Secretary Quality Review Department
DCMH
01.2000 - 01.2014
- Supporting director of Quality Review and staff.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Worked with the regulatory departments, Department of Health and JCAHO in survey's and preparing sensitive reports.
- Assisted with special projects or tasks related to departmental functions upon request.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Secretary/ patient care coordinator
01.1994 - 01.2000
- Surgicenter/OR
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Greeted visitors in a professional manner and directed them to appropriate personnel to ready them for surgery.
- Schedule operating room cases for surgeons.
- Kept families informed of their family member progress and updates from the OR staff.
Secretary/ patient care coordinator
01.1988 - 01.1994
- Emergency Department
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Updated contact lists on a regular basis; created new contacts as needed.
- Greeted visitors and directed to appropriate location or person.
Education
Archbishop Prendergast Drexel Hill PA.
01.1972
Skills
- handles the surgeons schedules on a daily basis
- Takes minutes for the department meetings
- Handles sensitive patient information
- Event Coordination
- Database Maintenance of the nursing continuing education credits that are required to be reported to the state's PTSF foundation
- Scheduling of meetings between Administration and the surgeons
References
- Amber Batool, DO, Trauma attending CCMC
- Sally Forde, Recovery Center of America, Risk, 610-609-6569
Timeline
Executive Secretary, Trauma Administration
Crozer Chester Medical Center
01.2019 - Current
Surgical Residency Coordinator
Crozer Keystone Health System
01.2018 - 01.2019
Executive Secretary
Crozer Keystone Health System
01.2014 - 01.2018
Secretary Quality Review Department
DCMH
01.2000 - 01.2014
Secretary/ patient care coordinator
01.1994 - 01.2000
Secretary/ patient care coordinator
01.1988 - 01.1994
Archbishop Prendergast Drexel Hill PA.