Ambitious Manager with customer-focused approach and strong desire to learn all aspects of Hospitality industry. Talented leader, communicator, and conflict manager with good multitasking and organizational skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Passenger Tire Builder
Continental
03.2024 - Current
Met production goals on consistent basis with efficient loading and unloading of chambers.
Followed design specifications to complete accurate and speedy tire fabrication orders.
Completed inspections and managed scheduled maintenance and emergency repairs.
Manager in Training (MIT)
Wilson City LLC
01.2023 - 01.2024
This training was a lot of hands on and run the restaurant or hotel on your own
Assisted with onboarding of new employees by providing training and development resources.
I ran the Wilson Cafe and The Louis Hotel and was a great leader for my staff of 20 or more
I worked on budgets, scheduling, payroll, and daily revenue tracker and money count.
Enhanced supervisory and leadership abilities by working closely with supervisor.
Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
Server
Victory Brewing Company
07.2022 - 01.2023
Worked with POS system to place orders, manage bills, and handle complimentary items.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Cultivated warm relationships with regular customers.
Served food and beverages promptly with focused attention to customer needs.
Server/Bartender
Outback Steakhouse
01.2021 - 07.2022
Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Processed orders and sent to kitchen employees for preparation.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelors of Science in Hospitality Management -
Penn State University of Berks
12.2022
Skills
Hand-Eye Coordination
Training and mentoring
Staff Leadership
Business Development
Quality Management
Technical skills
Account Management
Schedule Management
Payroll Administration
Staff Training
Customer Service
Financial Management
Certification
CPR Certification, 09/01/23
ServSafe Certification, 06/01/22
Personal Information
Relocation: Anywhere
Timeline
Passenger Tire Builder
Continental
03.2024 - Current
Manager in Training (MIT)
Wilson City LLC
01.2023 - 01.2024
Server
Victory Brewing Company
07.2022 - 01.2023
Server/Bartender
Outback Steakhouse
01.2021 - 07.2022
Bachelors of Science in Hospitality Management -
Penn State University of Berks
CPR Certification, 09/01/23
ServSafe Certification, 06/01/22
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