Elizabeth Kurmen
Amazon
Hemet,CA
2
Languages
20
years of professional experience
Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.
Work History
Dental Claims Biller
1 Year 2 Months- Processed patient billing claims accurately to ensure timely reimbursements.
- Managed insurance verification processes, reducing claim denials effectively.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls while maintaining positive customer interactions.
- Provided bilingual support to customers, enhancing communication and satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed cash register, ensuring accurate cash handling and end-of-day reconciliation.
FC Associate 1
2 Years 10 Months- Outbound-Fluid
- Loaded trailers while ensuring structural integrity of walls
- Scan packages into trailers
- Provided support to colleagues in daily operations to enhance productivity. transferring the conveyors
- Stacked totes in designated areas to maintain organization.
- Transfer totes as well
- Assist with picking up problem solve packages.
- Maintaining the work area clean and safe.
Front Office
18 Years 6 Months- Created individualized treatment strategies to address patient needs.
- Checked patients' insurance eligibility to ensure proper billing.
- Managed phone inquiries and scheduled patient appointments efficiently.
- Accounts receivables and payable.
- Accounts receivables and payables.
- Ensured patient comfort and comprehension of recommended treatments.
- Referred patients to specialists for further evaluation.
- Took digital x-rays.
- Assisted Dr. when required.
- Recalls and follow-up with patients after surgeries.
Education
Dental Assistant Certificate
Obtained dental assistant certificate, coronal polishing, & x-ray certificate.
Diploma - General Education
Skills
Great team player
Great communication skills
Good phone etiquette
Bilingual-Spanish
Fast learner
Billing
Invoice processing
Insurance billing procedures
Payment tracking
Verbal and written communication
Decision-making
Claim submission
LANGUAGES
English
Spanish
Timeline
Dental Claims Biller
Le Dental Group
06.2025 - CurrentRead More
FC Associate 1
Amazon
10.2023 - CurrentRead More
Front Office
Harry Karna DDS, APC
08.2006 - 02.2025Read More
March Mountain High School
Diploma from General Education
Read More
Concorde Career Institute
Dental Assistant Certificate
Read More