Elizabeth Lacy
Corrigan,Texas
Summary
Dedicated Certified Medical Assistant with a strong history at Cline Family Medicine, recognized for enhancing patient satisfaction through attentive service and skilled clinical support. Proficient in patient documentation and triage assessment, effectively improving operational efficiency through exceptional multitasking and organizational abilities. Proven leadership in treatment administration and patient scheduling, showcasing a blend of technical skills and strong communication. Aiming to leverage expertise to further improve patient outcomes in a dynamic healthcare setting.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Cline Family Medicine
Nacogdoches, TX
04.2024 - 01.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Handled appointment scheduling and payment processing.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Conducted patient interviews to gather health history, vital signs, and information about current medical issues. Created detailed notes from patient appointments.
- Supported minor surgical procedures like suturing lacerations directed by a physician.
- Processed phone-in prescription refill requests accurately.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Supported medical staff during patient examinations by recording vital signs.
Certified Medical Assistant
Woodrome Medical
Lufkin, TX
01.2024 - 03.2024
- Conducted x-ray and electrocardiogram (EKG) diagnostic tests.
- Instructed patients on medication usage, procedures and instructions provided by physicians.
- Ensured exam rooms remained clean by restocking supplies and properly disposing used materials.
- Administered injections and immunizations following physician instructions.
- Performed rapid COVID tests to support clinical assessments.
Office Manager/Salesperson
PMC Auto Group
Lufkin, TX
04.2020 - 09.2023
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Assigned work and monitored performance of project personnel.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Clinical Allergy Specialist
United Allergy Services (Dr. Kelley Moon)
Nacogdoches, TX
10.2018 - 03.2020
- Administered allergen immunotherapy and immunoglobulin therapy to treat immune conditions.
- Educated patients about conditions and provided information about potential treatments to assist with making appropriate medical decisions.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assessed current conditions by evaluating patient histories and conducting physical examinations.
- Performed desensitization procedures to help patients become accustomed to allergens and reduce symptoms.
Certified Medical Assistant/Receptionist Administrator
Hope ER
Lufkin, Texas
10.2016 - 02.2018
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Handled general office duties to support administrative staff during peak hours.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
Senior Assistant Manager
Security Finance
Lufkin, Texas
07.2014 - 09.2016
- Provided leadership and direction to staff, setting clear expectations and monitoring performance.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Created detailed reports on daily sales activities and identified areas of improvement in store operations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Medical Assistant
Dr. Andrew F.MD
Lufkin, TX
05.2012 - 03.2014
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Administered injections, medications and treatments as directed by the physician.
- Documented notes during patient visits.
Education
Some College (No Degree) - Internal Medicine
San Antonio College
San Antonio, TX01-2018
CMA - Health Sciences
Angelina College
Lufkin, TX05-2014
High School Diploma -
Hudson ISD
Lufkin, TX05-2003
Skills
- Patient documentation
- Triage assessment
- Multitasking and organization
- Injection and medication administration
- Telephone etiquette
- Blood pressure measurement
- Phlebotomy techniques
- Medical records management
- Insurance confirmation
- Patient scheduling
- Payment collection
- ECW (eClinicalWorks)
- Excel, PowerPoint, and Microsoft Word
Certification
- BLS for Healthcare Providers (CPR & AED)
- Driver License
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Certified Medical Assistant
Cline Family Medicine
04.2024 - 01.2025
Certified Medical Assistant
Woodrome Medical
01.2024 - 03.2024
Office Manager/Salesperson
PMC Auto Group
04.2020 - 09.2023
Clinical Allergy Specialist
United Allergy Services (Dr. Kelley Moon)
10.2018 - 03.2020
Certified Medical Assistant/Receptionist Administrator
Hope ER
10.2016 - 02.2018
Senior Assistant Manager
Security Finance
07.2014 - 09.2016
Medical Assistant
Dr. Andrew F.MD
05.2012 - 03.2014
Some College (No Degree) - Internal Medicine
San Antonio College
CMA - Health Sciences
Angelina College
High School Diploma -
Hudson ISD
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