Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Lambert

Pensacola,FL

Summary

Dedicated professional with experience at Joe Patti's Seafood Co, excelling in team collaboration and quality assurance. Proven ability to enhance cleanliness standards and customer satisfaction through efficient cleaning techniques and empathetic communication. Skilled in chemical handling and maintaining a safe work environment, ensuring optimal results and client loyalty.

Overview

16
16
years of professional experience

Work History

Cleaning Crew Member

All Of The Above
01.2021 - 07.2025
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
  • Emptied trashcans and transported waste to collection areas.

Seafood Clerk

Joe Patti's Seafood Co
02.2017 - 04.2021
  • Collaborated with team members to maintain a clean, organized, and safe work environment for both employees and customers.
  • Upheld the highest standards of cleanliness throughout the department, performing daily sanitation tasks such as washing cutting boards, utensils, display cases, and work surfaces.
  • Washed floors, walls, coolers and storage shelves.
  • Conducted routine quality assurance inspections to ensure adherence to food safety standards within the seafood department.
  • Cleaned and sanitized seafood area to preserve products and protect safety of guests.
  • Promoted a positive shopping experience by addressing customer inquiries or concerns in a polite, professional manner.
  • Cleaned and sanitized equipment, tools, and work surfaces.

Customer Service Representative

Nucomm
01.2010 - 05.2016
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

Carencro High School
Lafayette, LA

Skills

  • Team collaboration
  • Efficient cleaning techniques
  • Deep cleaning processes
  • Basic maintenance tasks
  • Chemical handling
  • Quality assurance

Timeline

Cleaning Crew Member

All Of The Above
01.2021 - 07.2025

Seafood Clerk

Joe Patti's Seafood Co
02.2017 - 04.2021

Customer Service Representative

Nucomm
01.2010 - 05.2016

Carencro High School

Similar Profiles

CREATE PROFILE