Elizabeth Lankford
Ottumwa,IA
Summary
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
13
13
years of professional experience
Work History
CNA
Van Buren County Hospital
Keosauqua , IA
2023.03 - Current
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Documented activities and recorded information in EMR system.
- Answered signal lights, bells or intercom systems to determine resident needs.
In Home Health Care
Self-employeed
Ottumwa , IA
2022.09 - 2023.03
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Helped residents walk with or without self-help devices.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
Store Associate
Bath & Body Works
Ottumwa , IA
2018.12 - 2019.01
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Answered questions about current promotions and resolved issues according to store policies.
- Cleaned shelves, counters and tables to maintain organized store.
Cashier
Elliot Oil
Ottumwa , IA
2014.06 - 2015.01
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures and customer services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Cashier
Hy-Vee Drugstore
Ottumwa , IA
2011.11 - 2013.07
- Processed sales transactions to prevent long customer wait times.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Learned roles of other departments to provide coverage and keep store operational.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
High School Diploma -
Ottumwa High School
Ottumwa, IA05.2012
Skills
- Medical Terminology Knowledge
- Monitoring Fluids
- Collecting Specimens
- Quick Problem Solver
- Calm and Level-Headed Under Duress
- Infection Control Procedures
Timeline
CNA
Van Buren County Hospital
2023.03 - Current
In Home Health Care
Self-employeed
2022.09 - 2023.03
Store Associate
Bath & Body Works
2018.12 - 2019.01
Cashier
Elliot Oil
2014.06 - 2015.01
Cashier
Hy-Vee Drugstore
2011.11 - 2013.07
High School Diploma -
Ottumwa High School
Similar Profiles
Jessie KennedyJessie Kennedy
Parent Educator at Van Buren County HospitalParent Educator at Van Buren County Hospital
Dylan TumblesonDylan Tumbleson
Detention Officer at Van Buren County Sheriffs OfficeDetention Officer at Van Buren County Sheriffs Office
Joseph R. LearyJoseph R. Leary
Juvenile and Probate Court Administrator at Van Buren CountyJuvenile and Probate Court Administrator at Van Buren County