Elizabeth Lara
Cypress,CA
Summary
Results-driven and customer-focused sales associate with 5+ years of experience in retail environments. Proven track record of exceeding sales targets, building strong client relationships, and with exceptional customer service. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues. A team player with excellent communication and interpersonal skills, dedicated to delivering a positive shopping experience to customers.
Overview
4
4
years of professional experience
Work History
Floor/Task associate
Tilly's
06.2022 - Current
- Assisted customers with locating merchandise and answering product questions
- Stocked shelves and replenished inventory to ensure products were readily available for customers
- Maintained cleanliness and organization of the sales floor and storage areas
- Collaborated with team members to execute floor set-ups and visual merchandising displays
Cashier
Marshalls
06.2021 - 07.2022
- Efficiently processed customer transactions, maintaining accuracy and adhering to cash handling procedures
- Provided exceptional customer service, addressing inquiries and concerns in a friendly and professional manner
- Collaborated with team members to maintain a clean and organized work environment
Sales Associate
Aerie By American Eagle
11.2024 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Waitstaff
Atria Senior Living
02.2025 - Current
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
- Provided exceptional tableside service during busy shifts, maintaining composure under pressure while multitasking efficiently.
- Cultivated warm relationships with regular customers.
Education
Associates - Kinesiology
Cypress College
Cypress, CA09-2026
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Cypress high school
05.2023
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
Languages
Spanish - Competent
Timeline
Waitstaff
Atria Senior Living
02.2025 - Current
Sales Associate
Aerie By American Eagle
11.2024 - 01.2025
Floor/Task associate
Tilly's
06.2022 - Current
Cashier
Marshalls
06.2021 - 07.2022
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Cypress high school
Associates - Kinesiology
Cypress College
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