Summary
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Elizabeth Laxson

Elizabeth Laxson

Summary


Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Work History

Target Corporation

GSTL-Guest Services Team Leader
10.2005 - 01.2007

Job overview

  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Walmart Corporation

Jewelry Sales Associate
04.2004 - 10.2005

Job overview

  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Streamlined inventory management processes to ensure accurate stock levels and easy access to merchandise.
  • Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
  • Minimized loss due to theft or damage by implementing strict security measures throughout the showroom floor area.
  • Managed efficient cash register operations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Resolved customer issues promptly and professionally, ensuring continued patronage from satisfied clients.
  • Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
  • Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Conducted regular audits of displayed items, maintaining an accurate representation of available products for clientele.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Resolved customer complaints with empathy and efficiency, ensuring their satisfaction and loyalty.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Owner

Small Business Owner
09.1986 - 11.2003

Job overview

  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.

Jost Enterprises -Jerry Jost/owner

Apartment Manager
03.1984 - 07.1986

Job overview

  • Conducted move-out and move-in inspections to determine charges for damages and market readiness.
  • Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
  • Utilized social media, Craigslist, banners and signs to advertise vacant apartments.
  • Ensured compliance with pertinent housing regulations by staying current on industry updates and adjusting policies accordingly.
  • Responded to emergency situations in a timely manner, coordinating essential services and communicating effectively with affected residents.
  • Implemented a comprehensive preventative maintenance program to proactively address potential issues before they became costly repairs.
  • Negotiated favorable contracts with vendors, reducing overall property management expenses.
  • Enhanced resident retention by organizing community events and fostering a positive living atmosphere for all tenants.
  • Streamlined rent collection procedures for increased efficiency and reduced delinquency rates.
  • Processed evictions when necessary according to state laws and guidelines while maintaining professionalism throughout each case.

DRW Realty

Assistant Apartment Manager
02.1981 - 01.1984

Job overview

  • Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
  • Coordinated maintenance requests with appropriate personnel, ensuring timely completion of repairs and minimal disruption to tenants'' lives.
  • Managed property financial records by collecting rent from [Number] tenants and reconciling monthly accounts payable and receivable.
  • Conducted thorough apartment inspections for maintenance needs, ensuring a safe living environment for all residents.
  • Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
  • Managed lease renewals process efficiently while negotiating optimal terms for both landlord and tenants.

Education

Aladdin Beauty College
Fort Worth, TX

No Degree

TCJC-NE CAMPUS
Fort Worth, TX

No Degree from Business Administration, Computer Programming
05-1988

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Documentation and reporting
  • Goal setting
  • Overseeing daily activities
  • Quality improvement
  • Safety
  • Team building
  • Cash handling
  • Flexible schedule
  • Client service
  • Telemarketing expertise
  • Task delegation
  • Loss prevention
  • Multitasking
  • Active listening
  • Written communication

Interests

In recent years I was a housewife, and caregiver.

  • Knitting and Crocheting
  • I enjoy helping others and giving back to the community.
  • I like working with my hands and fixing things.
  • Animal Care
  • Strategy Games

Timeline

GSTL-Guest Services Team Leader

Target Corporation
10.2005 - 01.2007

Jewelry Sales Associate

Walmart Corporation
04.2004 - 10.2005

Small Business Owner

Owner
09.1986 - 11.2003

Apartment Manager

Jost Enterprises -Jerry Jost/owner
03.1984 - 07.1986

Assistant Apartment Manager

DRW Realty
02.1981 - 01.1984

Aladdin Beauty College

No Degree

TCJC-NE CAMPUS

No Degree from Business Administration, Computer Programming

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Elizabeth Laxson