Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Elizabeth Lazo

Orlando

Summary

Dynamic security professional with extensive experience at Allied Universal, excelling in security monitoring and incident reporting. Proven ability to enhance safety protocols and deliver exceptional customer service. Skilled in conflict resolution and compliance adherence, ensuring a secure environment while fostering positive interactions with clients and colleagues. Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Security

Securitas
01.2024 - Current
  • CPR Certified February 18, 2027
  • Monitored security systems for suspicious activity.
  • Maintained hardware and software security protocols.
  • Maintained network security by monitoring user access levels and enforcing security protocols.
  • Monitored security cameras around the hotel premises.

Security Guard at Garden of Kendal

Pro-Secure
10.2024 - 08.2025
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
  • Provided customer service assistance to staff and visitors in a professional manner.
  • Enforced safety regulations and monitored access control points.

Security

Allied Universal
01.2023 - 01.2024
  • Monitored security systems for suspicious activity.
  • Maintained hardware and software security protocols.
  • Maintained network security by monitoring user access levels and enforcing security protocols.
  • Monitored security cameras around the hotel premises.

Crew/ Crew Leader

McDonald
01.2021 - 01.2023
  • Assisted in resolving customer complaints or issues quickly and efficiently.
  • Inspected equipment for proper operation before use by crew members.
  • Provided technical support to crew members when operating machinery or equipment.
  • Investigated any accidents or incidents that occurred on the job site; implemented corrective actions where appropriate.

Spectrum Call Center Security

Walden security
01.2022 - 12.2022
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Updated and maintained databases with current information.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Vizcaya Gate House

Walden Security
01.2021 - 12.2022
  • Updated and maintained databases with current information.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked effectively in team environments to make the workplace more productive.

Security

Allied Universal
01.2019 - 12.2021

  • Monitored security systems for suspicious activity.
  • Maintained hardware and software security protocols.
  • Maintained network security by monitoring user access levels and enforcing security protocols.
  • Monitored security cameras around the Hospital premises.

OVERNIGHT SUPERVISOR

Allied Universal
01.2017 - 06.2019
  • Trained new hires in job duties and safety protocols.
  • Conducted regular inspections of store equipment and facilities to ensure compliance with health codes.
  • Resolved customer complaints promptly and professionally.
  • Implemented plans for efficient use of resources such as personnel, materials, supplies.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Addressed any issues raised by employees during their shift in a timely manner.

University OF Miami

US Security Associates
01.2014 - 06.2016

Organized tasks effectively to achieve service goals efficiently.

  • Supported colleagues to foster a collaborative work environment.
  • Utilized software and tools to streamline processes and enhance performance.
  • Executed day-to-day duties with accuracy and efficiency.

Education

Miami Dade College
01.2008

High school Diploma -

St. Brendan High School
05-2006

Skills

  • Coding
  • Security monitoring
  • Incident reporting
  • Access control
  • Safety regulations
  • Customer service
  • Time management
  • Emergency response
  • Conflict resolution
  • Problem solving
  • Effective communication
  • Compliance adherence

Certification

CPR Certification, 02/18/27

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Security Guard at Garden of Kendal

Pro-Secure
10.2024 - 08.2025

Security

Securitas
01.2024 - Current

Security

Allied Universal
01.2023 - 01.2024

Spectrum Call Center Security

Walden security
01.2022 - 12.2022

Crew/ Crew Leader

McDonald
01.2021 - 01.2023

Vizcaya Gate House

Walden Security
01.2021 - 12.2022

Security

Allied Universal
01.2019 - 12.2021

OVERNIGHT SUPERVISOR

Allied Universal
01.2017 - 06.2019

University OF Miami

US Security Associates
01.2014 - 06.2016

Miami Dade College

High school Diploma -

St. Brendan High School
Elizabeth Lazo
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