Elizabeth Ledesma

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Greeted customers and provided outstanding customer service.
• Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
• Developed rapport with regular customers, fostering welcoming store atmosphere.
• Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
• Managed cash register, ensuring accurate transactions and safeguarding against losses.
• Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
• Engaged with customers on sales floor, offering assistance and improving shopping experience.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Managed efficient cash register operations.

• Maintained accurate cash balances by diligently counting currency, checks, and other negotiable instruments.
• Improved customer satisfaction by efficiently processing cash transactions and providing prompt service.
• Enhanced operational efficiency by consistently reconciling daily transactions and resolving discrepancies.
• Supported branch operations by conducting regular audits of cash drawers and vaults, ensuring accuracy and compliance.
• Monitored counterfeit bill detection efforts, ensuring adherence to established security protocols in each transaction.
• Oversaw liquidity and cash management operations.
• Upheld strict record-keeping standards, meticulously documenting all transactions and maintaining a clean audit trail.
• Increased team productivity by training new employees on proper cash handling procedures and best practices.
• Produced monthly departmental headcount reports and analysis to compare actual budget and prior year results.

Moved to Arizona 8/2024. I was markdown associate 2 days weekly., Monday & Tuesday 6am to 2pm.