Elizabeth Leibee
Deland
Summary
Accomplished customer service and sales operations specialist, experienced leveraging client services, working with sales teams in CRM utilization and generate additional revenue year after year. High energy and well organized with the ability to manage multiple accounts and deliver customer satisfaction. Possesses unique blend of interpersonal skills and business acumen. Analytical problem solver proficient at integrating time management in various business settings to improve efficiency and overall operations. Clear and articulate communicator able to customize conversation to specific customer requirements. Committed to exceeding customer expectations and effectively collaborating with the entire team to drive results.
Overview
17
17
years of professional experience
Work History
Inside Sales Representative, Senior
BioPlus Specialty Pharmacy
01.2017 - Current
- Increased sales revenue by building strong relationships with clients and providing insightful product knowledge.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Inside Sales/ Pricing Specialist
ADAPCO, LLC
01.2007 - 01.2017
- Managed and developed relationships with healthcare technology vendors to onboard into Microsoft CRM
- Ensured customers understood how to properly apply products per EPA regulations
- Performed account reviews and translated customer needs into service requirements
- Managed over 150 customer accounts and 300K in annual revenue
- Managed vendor relations, sales, marketing strategies, and product-positioning activities
- Conducted, planned and organized Continuing Educational Unit events to help customers maintain the proper credentials to perform their jobs as well as introduce and train on ADAPCO chemicals and equipment
- Collaborated with National Sales Team to assist with responses to requests for proposals (RFP) for enterprise opportunities.
Education
Bachelor of Arts - Business Administration
Strayer University
Washington, DCSkills
- Account Management/ Client Services
- Customer Relationship Management
- Cold calling expertise
- Sales expertise
- Goal Oriented
Accomplishments
- 2023 Immunology Growth Leader
- 2019 Presidents Club Winner
- 2019 ISR Growth Leader - RA/Derm Market
Timeline
Inside Sales Representative, Senior
BioPlus Specialty Pharmacy
01.2017 - Current
Inside Sales/ Pricing Specialist
ADAPCO, LLC
01.2007 - 01.2017
Bachelor of Arts - Business Administration
Strayer University
Similar Profiles
John AmayaJohn Amaya
Patient Care Coordinator at BioPlus Specialty PharmacyPatient Care Coordinator at BioPlus Specialty Pharmacy
ADRIENNE IVANOFFADRIENNE IVANOFF
Utilization Management Rep II at BioPlus Specialty Pharmacy - CarelonRxUtilization Management Rep II at BioPlus Specialty Pharmacy - CarelonRx
Samaantha RynerSamaantha Ryner
Credentialing Analyst - Payor Contracting at BioPlus Specialty Pharmacy ServicesCredentialing Analyst - Payor Contracting at BioPlus Specialty Pharmacy Services
Amanda WilliamsAmanda Williams
Pharmacist at Elevance (BioPlus Specialty Pharmacy)Pharmacist at Elevance (BioPlus Specialty Pharmacy)
Ireland MooneyIreland Mooney
Office Assistant at Blackwelder PumpOffice Assistant at Blackwelder Pump