Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

Elizabeth Lemus

Kingston,NY

Summary

Highly-motivated and hardworking employee with excellent customer service, multitasking, and time management abilities. Quickly mastering new skills and desire to take on new challenges. Capable of quickly memorizing product details and fostering strong customer relationships. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

7
7
years of professional experience

Work History

Bartender/Server

The Tortilla Taco Bar
Kingston , NY
06.2022 - Current
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Provided exceptional service to high volume of daily customers.
  • Stayed informed about daily specials, new menu items, promotions.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Effectively multitasked within fast-paced environment.
  • Greeted guests with friendliness and professionalism.
  • Developed good working relationships with fellow employees through effective communication.
  • Provided drink suggestions to customers based on their preferences.

Shift Supervisor

Burger King
Kingston, NY
08.2017 - 01.2022
  • Provided on-the-job training to new staff members.
  • Resolved customer complaints in a timely manner.
  • Maintained accurate records of daily transactions and deposits.
  • Served as a role model for other employees by demonstrating professional behavior at all times.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Resolved customer complaints promptly to maintain a high level of satisfaction.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
  • Implemented strategies to increase sales and improve service quality.
  • Identified needs of customers promptly and efficiently.

Observer

Woodstock day school
Saugerties, NY
09.2020 - 05.2021
  • Worked in groups with the students to help them with reading and writing.
  • Gathered data related to student learning, achievement, and growth.
  • Assessed teacher-student interactions within the classroom environment.
  • Created a positive atmosphere conducive to learning through modeling appropriate behavior expectations.
  • Shadowed professionals to learn best approaches and appropriate methods to handle issues.

Education

Associate of Arts -

Suny Ulster Community College
Stone Ridge, NY
05-2021

Some College (No Degree) - Education

SUNY Oneonta
Oneonta, NY

Skills

  • Bilingual in Spanish
  • Suggestive Selling
  • Basic accounting
  • Outgoing Personality
  • Service-oriented mindset
  • Outstanding customer service
  • Complex Problem-Solving
  • Performance Improvement
  • Organizational ability
  • Excellent judgment

Languages

Spanish
Native/ Bilingual

Accomplishments

Dean’s List at SUNY Ulster community college

References

References available upon request.

Timeline

Bartender/Server

The Tortilla Taco Bar
06.2022 - Current

Observer

Woodstock day school
09.2020 - 05.2021

Shift Supervisor

Burger King
08.2017 - 01.2022

Associate of Arts -

Suny Ulster Community College

Some College (No Degree) - Education

SUNY Oneonta

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Elizabeth Lemus