ELIZABETH LEON
Miami Gardens,FL
Summary
Detail-oriented Administrative and Operations Professional with 10+ years of experience providing high-level administrative, documentation, and coordination support across logistics, accounting, and office environments. Demonstrated strength in document tracking, records management, compliance-related processes, and confidential information handling. Highly organized, deadline-driven, and effective in managing client, vendor, and internal stakeholder communications. Well-suited for an administrative role requiring precision, accountability, and operational discipline.
Overview
13
13
years of professional experience
Work History
Administrative & Dispatch Coordinator
MVP Conquer Cargo
Opa-locka, FL
07.2024 - Current
- Maintain and process payroll, billing, and financial documentation using QuickBooks, ensuring accuracy, compliance, and timely processing.
- Coordinate and track dispatch schedules and delivery timelines, maintaining detailed records to support audits and operational review.
- Manage HR-related documentation, including onboarding records, compliance communications, drug testing coordination, and personnel files.
- Serve as a primary point of contact for customers and drivers, handling inquiries, resolving issues, and documenting communications with professionalism and discretion.
- Support leadership with administrative reporting, file maintenance, and cross-department coordination.
Office Administrator
A Better Blind of FL
Hialeah, FL
07.2018 - 07.2024
- Oversaw daily administrative operations, including document preparation, data entry, and systematic recordkeeping.
- Processed customer orders and maintained accurate production, warehouse, and delivery documentation.
- Tracked order status, delivery confirmations, and discrepancies, ensuring accountability and resolution.
- Communicated with clients, vendors, and internal teams to coordinate timelines, manage expectations, and document outcomes.
- Maintained organized physical and digital filing systems to support operational continuity.
QuickBooks & Accounting Support
Pro-Business Solutions Corp
Hialeah, FL
06.2016 - 01.2018
- Entered and maintained financial records for multiple clients with a high degree of accuracy and confidentiality.
- Assisted with tax-related inquiries, IRS communications, EIN applications, and corporate filings, adhering to strict procedural requirements.
- Managed scheduling, correspondence, and administrative workflows to support professional services delivery.
Import/Export Account Coordinator & Dispatcher
South Gold Corp
Opa-locka, FL
06.2013 - 03.2016
- Coordinated freight logistics and maintained detailed dispatch and shipping documentation.
- Resolved billing discrepancies, shipping delays, and carrier disputes through structured follow-up and documentation.
- Maintained accurate client records, shipment files, and compliance-related documentation.
Education
High School Diploma -
Barbara Goleman Senior High School
Hialeah, FLSkills
- Administrative & Executive Support
- Document Management & Recordkeeping
- Data Entry & Information Accuracy
- Client & Vendor Coordination
- Case-Style File Tracking & Follow-Up
- Scheduling, Calendaring & Deadlines
- Payroll, Invoicing & Financial Documentation (QuickBooks)
- Confidential Information Handling
- Written & Verbal Correspondence
- Bilingual Communication (English/Spanish)
Languages
- Spanish
- English
Additional Qualifications
- Service Excellence Award - H&R Block
- Strong organizational judgment, multitasking capability, and deadline management
- Proven reliability, discretion, and professionalism in fast-paced administrative environments
Timeline
Administrative & Dispatch Coordinator
MVP Conquer Cargo
07.2024 - Current
Office Administrator
A Better Blind of FL
07.2018 - 07.2024
QuickBooks & Accounting Support
Pro-Business Solutions Corp
06.2016 - 01.2018
Import/Export Account Coordinator & Dispatcher
South Gold Corp
06.2013 - 03.2016
High School Diploma -
Barbara Goleman Senior High School