Elizabeth A Chivleatto
Bridge City,LA
Summary
Dynamic Patient Health Navigator at Ochsner with a proven track record in enhancing patient care through innovative strategies and empathetic support. Skilled in managing confidential records and fostering strong relationships, I excel in financial accuracy and reconciliation, ensuring compliance and timely payments in accounts receivable roles.
Experienced with navigating healthcare systems to assist patients in accessing necessary care. Utilizes communication and empathy to build strong patient relationships. Track record of effectively coordinating care plans and resources to ensure patient satisfaction and improved health outcomes.
Overview
19
19
years of professional experience
Work History
Patient Health Navigator
Ochsner
10.2020 - Current
- Conducted regular follow-ups with patients to monitor progress, address concerns, and provide ongoing support throughout the healthcare journey.
- Managed confidential patient records with accuracy and diligence for optimal continuity of care across multiple providers.
- Implemented innovative strategies for enhancing overall efficiency in managing caseloads while maintaining high standards of patient care.
- Day to contact with patients, Schedule appointments, send messages to provides, for all medical needs
Account's Receivables/Invoicing Assistant
Baker Lyman & Co Inc
08.2016 - 06.2020
- Processed invoices accurately and efficiently to support timely payments.
- Verified billing information to ensure compliance with company standards.
- Improved accuracy in financial records by carefully reconciling invoices with purchase orders.
- Assisted in resolving billing discrepancies, fostering strong vendor relationships.
Accounts Receivable Clerk
Louisiana Steam Equipment
04.2006 - 04.2014
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Responded to inbound inquiries regarding accounts and payments.
- Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Assisted in month-end closing procedures, ensuring accurate financial reporting.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Matched purchase orders with invoices and recorded necessary information.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Entered figures using 10-key calculator to compute data quickly.
Education
High School Diploma -
John Ehret High School
Marrero, LA05-1984
Skills
- Empathy development
- Healthcare
- Cultural history
- Grief support
Timeline
Patient Health Navigator
Ochsner
10.2020 - Current
Account's Receivables/Invoicing Assistant
Baker Lyman & Co Inc
08.2016 - 06.2020
Accounts Receivable Clerk
Louisiana Steam Equipment
04.2006 - 04.2014
High School Diploma -
John Ehret High School
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