Elizabeth Leslie
Colorado Springs,CO
Summary
Accomplished Operations Manager with a proven track record in Event Planning, enhancing operational efficiency and customer satisfaction. Expert in logistics management and fostering team leadership. Spearheaded cost-saving initiatives and strategic partnerships, achieving significant financial targets, keeping projects ontime and under budget. Renowned for decision-making prowess and driving revenue growth, excel in fast-paced environments. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Manager of Operations
EKML Consulting, LLC
12.2019 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
- Directed resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.
- Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
Administrative Office Manager
Colorado College
02.2016 - Current
- Created a welcoming office environment by maintaining clean, organized spaces for staff use.
- Updated reports, managed accounts, and generated reports for company database.
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
- Assisted executive management with special projects as needed to support overall business objectives.
- Fostered a positive work culture through open communication channels, promoting teamwork and collaboration among staff members.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated events and meetings, resulting in seamless execution and positive attendee experiences.
Education
MBA - Operations Management
Regis University
Denver, Colorado05.2006
Skills
- Cross-functional collaboration
- Decision-Making
- Customer Service
- Staff Management
- Team Leadership
- Operations/ Logistics Management
- Delegation
- Process Improvements
- Revenue Generation
- Data Analysis
- Contract Administration
- Financial Management
- Operational Efficiency
- Project Leadership
Accomplishments
- Supervised team of [Number] staff members.
- Increased company savings by [Number]% through corporate consensus-building and cross-functional geographical team coordination and development.
Affiliations
- Pikes Peak Opera League
- American Association of University Women
- Colorado Springs Women's Club
Timeline
Manager of Operations
EKML Consulting, LLC
12.2019 - Current
Administrative Office Manager
Colorado College
02.2016 - Current
MBA - Operations Management
Regis University
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