Elizabeth Lester
Athens ,GA
Summary
Billing Manager focused on team efficiency and producing high-quality work. Excellent collaborator and relationship-builder familiar with compliance and documentation requirements. Enthusiastic about taking billing operations to the next level through proactive leadership and skilled problem solving. Hardworking Billing Manager proficient in overseeing team operations, implementing improvements and reducing delinquency. Offering 20 years of experience in Medical Billing and excellent skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Billing Manager
Athens Gastroenterology Center PC
Athens , Georgia
09.2008 - Current
- Reviewed billing problems, researched issues and resolved concerns.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Worked with customers to develop payment plans and bring accounts current.
- Trained and mentored staff on procedures, compliance requirements and collections techniques.
- Created new standard operating procedures improving billing accuracy and cash flow..
- Established and checked coding procedures, monitored reports and updated internal files.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
Front Desk Receptionist
Reddy Medical
Athens , Georgia
06.2005 - 09.2008
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Transcribed phone messages and relayed to appropriate personnel.
- Used internal software to process reservations, check-ins and check-outs.
- Collected room deposits, fees and payments.
- Kept accounts in balance and ran daily reports to verify totals.
- Maintained transaction security by verifying payment cards against identification.
Education
High School Diploma -
Madison County High School
Danielsville, GASkills
- Employee Training Oversight
- Interest Calculations
- Accounts Payable and Receivable
- Business Relationship Management
- Office Supplies and Inventory
- Reminder Notices
- CPT Code Modifiers
- Insurance Follow-Up
- Credit Approval and Denial
- Collections Actions
Certification
- Certified Medical Biller , Athens Gastroenterology Center pc - 13 years
Timeline
Billing Manager
Athens Gastroenterology Center PC
09.2008 - Current
Front Desk Receptionist
Reddy Medical
06.2005 - 09.2008
High School Diploma -
Madison County High School
- Certified Medical Biller , Athens Gastroenterology Center pc - 13 yeard
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