Protective Services Worker
County Of San Diego - Health And Human Services
San Diego, CA
12.2023 - Current
- Provided crisis intervention services to clients affected by domestic violence and other traumatic events.
- Developed safety plans with clients to ensure their protection from potential harm or abuse.
- Assessed individual risks and vulnerabilities in order to create effective solutions for clients' needs.
- Conducted thorough investigations into client complaints of mistreatment or neglect, including interviewing witnesses and gathering evidence.
- Maintained detailed case notes and records documenting all interactions with clients and contacts made on their behalf.
- Collaborated with local law enforcement agencies to ensure the safety of individuals under protective services.
- Facilitated referrals to community resources, such as counseling centers, legal aid organizations, and support groups.
- Educated clients on topics related to personal safety, self-advocacy skills, and available assistance programs.
- Ensured compliance with state laws governing child welfare procedures, such as background checks for foster parents and guardianship applications.
- Assisted families in developing parenting strategies that promote positive behavior in children while respecting their rights and dignity.
- Investigated allegations of child abuse or neglect in accordance with established protocols.
- Observed court hearings involving protective services cases in order to provide testimony when necessary.
- Participated in multidisciplinary team meetings to discuss the progress of ongoing cases and determine appropriate courses of action.
- Evaluated situations thoroughly before making decisions regarding the best interests of vulnerable populations.
- Attended professional development training sessions related to social work ethics and new trends in protective services practice.
- Identified appropriate community resources and provided referrals for services.
- Interviewed clients individually and in groups to assess situations, capabilities and problems.
- Counseled parents on proper child-rearing choices.
- Investigated reports or indications of abuse, neglect or exploitation of at-risk adults, adolescents and children.
