Elizabeth Long
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Legal Assistant/Paralegal
The Bettis Law Firm
09.2023 - Current
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
Production Worker
Butterball
02.2023 - 09.2023
- Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Enhanced product quality by conducting regular inspections and identifying areas for improvement.
- Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
- Maintained a safe working environment by adhering to safety protocols and promptly addressing potential hazards.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Used equipment properly to avoid workplace hazards or injuries.
Team Member
Pizza Hut
05.2021 - 10.2021
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Server
Captain Ratty's
04.2014 - 01.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Cashier
Food Lion
10.2013 - 04.2017
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Applied Science - Physical Therapy
Craven Community College
New Bern, NCHigh School Diploma -
West Craven High School
Vanceboro, NC06.2012
Skills
- Legal Document Preparation
- Advanced Word Processing
- Adaptability
- Relationship Building
- Task Prioritization
- Legal/Court Processes
- Scheduling/Planning
- Client Service and Support
- Critical Thinking
- Conflict Resolution
- Professionalism
- Confidentiality
Certification
WRAP-Wellness Recovery Action Plan
Additional Information
My clean date is August 8,2022. I am beyond grateful that I moved into Oxford House Royall after my program/rehab. If it was not for the Oxford House I know that I would not have gotten as far as I have in my recovery as I have today. I know the support and structure that the Oxford House offers is vital to ones recovery. I have wanted to be a part of the Oxford House, not just a resident, since I have moved into the house. It is a dream come true to be able to work for Oxford House.
Timeline
Legal Assistant/Paralegal
The Bettis Law Firm
09.2023 - Current
Production Worker
Butterball
02.2023 - 09.2023
Team Member
Pizza Hut
05.2021 - 10.2021
Server
Captain Ratty's
04.2014 - 01.2020
Cashier
Food Lion
10.2013 - 04.2017
Associate of Applied Science - Physical Therapy
Craven Community College
High School Diploma -
West Craven High School
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