Overview
Work History
Education
Skills
Timeline
Generic

ELIZABETH LONGO

Hopatcong,NJ

Overview

19
19
years of professional experience

Work History

Administrative Assistant, Project Administrator

Equity Environmental GZA
03.2022 - 02.2025
  • Successfully organized and maintained project documentation, ensuring accuracy and completeness.
  • Provided administrative support for team meetings, including scheduling, agenda creation, note taking, and follow up tasks.
  • Collaborated closely with project leads to provide accurate budgeting forecasts throughout the life cycle of each project.
  • Maintained an up-to-date database of vendor contacts for easy access when needed.
  • Efficiently tracked expenses related to projects in order to maintain cost control objectives.
  • Leveraged software programs such as MS Project and Excel to create Gantt charts that accurately depicted the progression of each project phase.
  • Created detailed reports outlining project status updates to senior management on a regular basis.
  • Developed standard templates for documenting requirements gathering activities throughout the lifecycle of a project.

Office Manager

Pierson Industries
08.2021 - 03.2022
  • Oversaw daily office operations, including supply orders and equipment maintenance.
  • Handled customer issues efficiently and with professionalism.
  • Conducted payroll processing on a biweekly schedule through accounting software.
  • Maintained records of accounts receivable and payable.
  • Updated invoice records to ensure accurate processing in accounting systems.
  • Entered financial transactions into accounting software with precision.
  • Adjusted QuickBooks for up-to-date financial documentation.
  • Maintained and updated chart of accounts, petty cash, and month-end closing.
  • Reviewed invoices and payments for accuracy before processing.
  • Utilized problem solving abilities to identify discrepancies between financial documents and implement solutions accordingly.
  • Developed strong organizational skills to keep track of multiple clients’ accounts simultaneously.
  • Facilitated month-end close tasks, handling journal entries and reconciliations.
  • Generated weekly reports summarizing payroll with tax and insurance deductions.

Bookkeeper, Tax Preparation

Hyde and Associates
12.2020 - 08.2021

Office Manager

Paxos Electric
01.2015 - 12.2020
  • Directed routine office functions through efficient supply management, equipment servicing, and calendar coordination.
  • Handled customer complaints efficiently and with professionalism.
  • Established and maintained efficient systems for precise record management.
  • Showcased proficiency in task prioritization through excellent organizational skills.
  • Managed payroll tasks biweekly through accounting software.
  • Cultivated vendor partnerships to accelerate order processing.
  • Managed financial planning.
  • Collaborated with partners to assess financial results monthly, identifying areas for profitability improvement.

Medical Assistant, RMA Medical records

NJ bariatric institute
06.2015 - 03.2019
  • Record patients’ medical history, vital statistics, or information such as test results in medical records.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Contact medical facilities or departments to schedule patients for tests or admission.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Schedule appointments for patients.
  • Inventory and order medical, lab, or office supplies or equipment.
  • Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately and reported any abnormalities to the supervising physician.

Dispatcher Office Assistant

Slade Elevator
06.2011 - 05.2015
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
  • Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callouts.
  • Managed high-stress situations calmly and effectively, maintaining clear communication channels during emergencies.
  • Reduced errors in dispatch records by conducting regular audits and implementing corrective actions when necessary.
  • Enhanced communication between field units and office personnel by managing radio transmissions and phone communications.
  • Provided exceptional customer service while handling incoming calls from the public, gathering essential information for appropriate response measures.
  • Collaborated with multiple departments to ensure seamless coordination of resources during emergency situations.
  • Streamlined dispatch procedures with the implementation of new technology and software systems.
  • Analyzed dispatch data to identify trends and areas for improvement, leading to strategic operational adjustments.

Office Manager

Foremost Services
11.2005 - 02.2011
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

Medical Assistant RMA - undefined

William Paterson university
Wayne, NJ
06.2015

High School Diploma - undefined

Pequannock Township High School
Pompton Plains, NJ
06.1997

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Computer proficiency
  • Filing
  • Customer relations
  • Clerical support
  • Critical thinking
  • Strong problem solver
  • Scheduling
  • Documentation and recordkeeping
  • Microsoft Office Suite
  • Office management
  • Database entry
  • Scheduling and calendar management
  • Excel spreadsheets
  • Recordkeeping
  • Invoice processing
  • Microsoft PowerPoint
  • Tech-Savvy
  • Bookkeeping
  • Purchase orders organization
  • Account management
  • Employee timesheet processing
  • Project management
  • Supervising staff
  • Account reconciliation
  • Payroll and budgeting
  • Accounting support
  • Expense reporting
  • Report generation

Timeline

Administrative Assistant, Project Administrator

Equity Environmental GZA
03.2022 - 02.2025

Office Manager

Pierson Industries
08.2021 - 03.2022

Bookkeeper, Tax Preparation

Hyde and Associates
12.2020 - 08.2021

Medical Assistant, RMA Medical records

NJ bariatric institute
06.2015 - 03.2019

Office Manager

Paxos Electric
01.2015 - 12.2020

Dispatcher Office Assistant

Slade Elevator
06.2011 - 05.2015

Office Manager

Foremost Services
11.2005 - 02.2011

Medical Assistant RMA - undefined

William Paterson university

High School Diploma - undefined

Pequannock Township High School

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ELIZABETH LONGO